Parks Posted May 5, 2009 Report Share Posted May 5, 2009 We're a small hosting company and some clients when making calls don't hear their calling party but the called party can hear them. If the called party calls our clients back nothing is wrong. This is ONLY with Comcast subscribers which makes this difficult to resolve if we even can. The worse part is that our clients never know if or when it happens because they never know when someone is going to have the service. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 5, 2009 Report Share Posted May 5, 2009 We're a small hosting company and some clients when making calls don't hear their calling party but the called party can hear them. If the called party calls our clients back nothing is wrong. This is ONLY with Comcast subscribers which makes this difficult to resolve if we even can. The worse part is that our clients never know if or when it happens because they never know when someone is going to have the service. Any chance to get a Wireshark trace on the Comcast IP addresses? Or maybe Comcast is just on its way of disconvering the beautiy of VoIP! Quote Link to comment Share on other sites More sharing options...
Parks Posted May 5, 2009 Author Report Share Posted May 5, 2009 Any chance to get a Wireshark trace on the Comcast IP addresses? Or maybe Comcast is just on its way of disconvering the beautiy of VoIP! You can download pcap here www.trivosoitsolutions.com/Downloads/TrivosoIT.pcap I can let you know the good and bad calls in a private message. Quote Link to comment Share on other sites More sharing options...
pbx support Posted May 5, 2009 Report Share Posted May 5, 2009 You can download pcap here www.trivosoitsolutions.com/Downloads/TrivosoIT.pcap I can let you know the good and bad calls in a private message. Looking at the pcap trace file, RTP was flowing on both directions till the end of the call. Even the ports seem to be proper. Quote Link to comment Share on other sites More sharing options...
Parks Posted May 5, 2009 Author Report Share Posted May 5, 2009 Looking at the pcap trace file, RTP was flowing on both directions till the end of the call. Even the ports seem to be proper. So you don't have any ideas on what else I can possibly try? Thanks for looking at the pcap. Quote Link to comment Share on other sites More sharing options...
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