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how to read new graphs


Friedom-Tech
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The red is number of calls and the blue is number of call legs

 

excuse my ignorance but i dont get hte difference.

 

a client who was monitoring his system most of the day and saw no more than 6/7 simultaneous calls but the graph showed the max as 14...how is that possible?

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excuse my ignorance but i dont get hte difference.

 

a client who was monitoring his system most of the day and saw no more than 6/7 simultaneous calls but the graph showed the max as 14...how is that possible?

 

For example, when someone calls a hunt group then that's one call, but it might ring ten phones. Then the number of call legs is 1 + 10 = 11.

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