hosted Posted August 16, 2007 Report Share Posted August 16, 2007 Customer was on a conference call with the speaker on and the mute activated and the call was terminated after about 5-10 min. He did this same process 3 times then decided to use his cell phone. is there a call timer somewhere? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 16, 2007 Report Share Posted August 16, 2007 The problem here is that obviously his phone completely stopped sending RTP and also stopped sending anything else. For the PBX, it has to make a decision: If that phone crashed, this call would still be billable. Usually, a phone should send some silence indicators or at least some empty packets to indicate that it is still alive and there is no reason to disconnect the call. Cell phones also send silence indicators. Whops, that's TDM - if you put the cell phone in Farraday's cage I guess the call will disconnect much faster than in VoIP. Quote Link to comment Share on other sites More sharing options...
hosted Posted August 17, 2007 Author Report Share Posted August 17, 2007 seems after reading another post this is a common problem. My phones are Aastra other people were using Snom. why not set the timeout to like 60 min? I think muting a call is quite common. Quote Link to comment Share on other sites More sharing options...
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