joeh Posted August 22, 2007 Report Share Posted August 22, 2007 We have a customer whose extension setup is to forward to an internal hunt group on 'no answer'. (PBXnSIP v2, latest stable with Snom 360s) They have a strange issue where; - External call comes in - Call is put on hold - Person dials other member of staff - They dont answer - Person presses "X" on the Snom to cancel internal call and retrieve previous call - The caller is no longer on hold and is now being passed around the hunt group Is this expected behaviour? I would expect the internal call to be transferred round while the other leg of the call (on hold) should remain? As a workaround I've asked them to increase the no-answer timeout. Is it recommended to call-forward to a hunt group? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 22, 2007 Report Share Posted August 22, 2007 Hmm. There was a similar bug when sending a call from the auto attendant to the calling card. Sounds like a bug to me. Will be fixed in 2.1. Quote Link to comment Share on other sites More sharing options...
joeh Posted August 22, 2007 Author Report Share Posted August 22, 2007 Will be fixed in 2.1. Is there an ETA that I can go back with? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.