jlumby Posted July 17, 2009 Report Share Posted July 17, 2009 Have a situation where I setup the huntgroup "From Header" to Group Name (Calling Party) The issue I am having is logically I would expect that the output on the phone would read: Group name (Caller ID Name) Caller ID number. The problem is it shows: Group Name (Caller ID Number) Caller ID Number. It seems illogical that the PBX would populate the parenthesis with the Caller ID number, and not the Caller ID Name since the number is duplicated in the next field. Can you shed some light on this, or create the more logical version as an option in the next release? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted July 17, 2009 Report Share Posted July 17, 2009 3.4.0.3201 i have the same issue i didnt know it was an issue untill we started using a carrier that sends us the name in addition to the number is this something that needs to be "fixed" or is it simply a "setting" Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 18, 2009 Report Share Posted July 18, 2009 It seems illogical that the PBX would populate the parenthesis with the Caller ID number, and not the Caller ID Name since the number is duplicated in the next field. Can you shed some light on this, or create the more logical version as an option in the next release? This was a kind of workaround because most phones display only the "From" information, but you want to see who is being called. In a perfect world, the SIP phone would do the job and display both from and to. Quote Link to comment Share on other sites More sharing options...
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