Jump to content

direct call to extension based on caller id?


Recommended Posts

This will prove to be a management nightmare, as you'll still be forced to provide a AA or DID for each accountant as you'll never be able to predict where the source caller will place that call from and whoever said CID was dependable. Lots of busy work managing that.... Cheers.

Link to comment
Share on other sites

  • 2 weeks later...
Giving this some thought, "Brain Hurting ;) ", I doubt a reasonable and workable solution exists within the confines of the web interface.


We already have something in the address book (of course version 4), so that a caller that went through the agent group gets conected to the same agent next time he calls. Maybe that helps in this case.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...