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DISA


Friedom-Tech
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some clients dont want to allow their employees to use the DISA option but still want them to be able to receive redirected calls to their cell.

 

One small trick: If the account does not have a PIN, the PBX does not offer the DISA option.

 

But it makes sense. Outbound calls might cost a lot of money to the company when employees have a girls friend in some remote location on this planet. We have to look into adding an option to disable that feature, maybe per domain, maybe also per extension.

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how about at least have it on every account except on an extension?

this way a hunt group / agent group / auto attendant / ivr node etc has it?

but still have the option to uncheck a radio button on that said account to disable it?

 

You mean because customers might use a ACD or hunt group on their only DID number? It starts to make sense to me.

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because as an employee if he wants to use disa, he is unable to if the only DID the company has is on a Hunt Group

also eventually to go fancy, maybe be able to restrict which user can and which user can’t use DISA on certain DID's

maybe having a page that has allot of controls for DID's is also good (for example to which account it belongs, have a setting to reject blocked CID calls, set who can use disa on that DID, have service flags to which account it should ring based on service flag etc)

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One small trick: If the account does not have a PIN, the PBX does not offer the DISA option.

 

But it makes sense. Outbound calls might cost a lot of money to the company when employees have a girls friend in some remote location on this planet. We have to look into adding an option to disable that feature, maybe per domain, maybe also per extension.

 

Thats a nice trick the only problem is that these are regular phone users so what do they do about PIN for voicemail?

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