Friedom-Tech Posted September 29, 2009 Report Share Posted September 29, 2009 some clients dont want to allow their employees to use the DISA option but still want them to be able to receive redirected calls to their cell. is this possible? please advise. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 30, 2009 Report Share Posted September 30, 2009 some clients dont want to allow their employees to use the DISA option but still want them to be able to receive redirected calls to their cell. One small trick: If the account does not have a PIN, the PBX does not offer the DISA option. But it makes sense. Outbound calls might cost a lot of money to the company when employees have a girls friend in some remote location on this planet. We have to look into adding an option to disable that feature, maybe per domain, maybe also per extension. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted September 30, 2009 Report Share Posted September 30, 2009 would be much better by per extension also is it possible to have DISA even the DID is not on a Auto Attendant? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 30, 2009 Report Share Posted September 30, 2009 also is it possible to have DISA even the DID is not on a Auto Attendant? We tried that also in the beginning. But then it becomes difficult to call someone in the company directly, which is really useful if you are on the road and you want to call someone in your domain. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted October 1, 2009 Report Share Posted October 1, 2009 how about at least have it on every account except on an extension? this way a hunt group / agent group / auto attendant / ivr node etc has it? but still have the option to uncheck a radio button on that said account to disable it? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 1, 2009 Report Share Posted October 1, 2009 how about at least have it on every account except on an extension?this way a hunt group / agent group / auto attendant / ivr node etc has it? but still have the option to uncheck a radio button on that said account to disable it? You mean because customers might use a ACD or hunt group on their only DID number? It starts to make sense to me. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted October 1, 2009 Report Share Posted October 1, 2009 because as an employee if he wants to use disa, he is unable to if the only DID the company has is on a Hunt Group also eventually to go fancy, maybe be able to restrict which user can and which user can’t use DISA on certain DID's maybe having a page that has allot of controls for DID's is also good (for example to which account it belongs, have a setting to reject blocked CID calls, set who can use disa on that DID, have service flags to which account it should ring based on service flag etc) Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted October 4, 2009 Author Report Share Posted October 4, 2009 One small trick: If the account does not have a PIN, the PBX does not offer the DISA option. But it makes sense. Outbound calls might cost a lot of money to the company when employees have a girls friend in some remote location on this planet. We have to look into adding an option to disable that feature, maybe per domain, maybe also per extension. Thats a nice trick the only problem is that these are regular phone users so what do they do about PIN for voicemail? Quote Link to comment Share on other sites More sharing options...
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