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caller id PHONE NUMBER display


mattlandis
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Hello,

 

I have a customer who wants to see the caller id caller_name AND the caller_number.

We use snom 360 phones and I can't see a very reasonable way to even get it! ;-)

 

(they need to write it down to get it to someone else...no computers are invovled)

 

#1-i can't seem to see a way to get it when on the call...

#2-after the call it is quite a few keystrokes...press the snom "calls" button > select "recieved calls" > press "check" > press "more info" button > press "number" and now the number is encoded in "sip:blah blalh" so you need to scroll (laboriorsly) back and forth! ;-)

 

Am I really missing something simple?

i'm sure i must be...

 

THANKS!

matt

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Hello,

 

I have a customer who wants to see the caller id caller_name AND the caller_number.

We use snom 360 phones and I can't see a very reasonable way to even get it! ;-)

 

(they need to write it down to get it to someone else...no computers are invovled)

 

#1-i can't seem to see a way to get it when on the call...

#2-after the call it is quite a few keystrokes...press the snom "calls" button > select "recieved calls" > press "check" > press "more info" button > press "number" and now the number is encoded in "sip:blah blalh" so you need to scroll (laboriorsly) back and forth! ;-)

 

Am I really missing something simple?

i'm sure i must be...

 

THANKS!

matt

 

 

Log in to the phone, prefrences, the 3rd option, number display style.

 

I will email you a screenshot.

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