Jump to content

MOH Files


andrewgroup
 Share

Recommended Posts

We have a client with 3 functional business units and would like to have dedicated MOH for each unit.

 

Can this be done based upon a HUNT Group, or are we faced with 3 domains?

 

If 3 domains are needed, can they share Global Address Books?

 

this probably over complicates the solution if none exists within a single Domain.

 

Any Thoughts?

 

Cheers

Link to comment
Share on other sites

MoH for the hunt group is not possible right now. But you are right, this could be possible. In the old versions a call would just be a call after someone in the hunt group picks up; but now it is still a hunt group call.

 

Anyway, you can at least set up the MoH for each domain; that should help.

 

There is no global address book, only domain address books. You would have to copy the address book to all domains. The best would be to arrange a more or less automatic import, so that later changes can be replicated easily.

Link to comment
Share on other sites

  • 2 months later...
MoH for the hunt group is not possible right now.

 

... SKIP...

 

Anyway, you can at least set up the MoH for each domain; that should help.

 

Just to confirm, when a caller has been sent to a Hunt Group, MoH does not work? I can't get it to, and I suppose this is why. Any other features that don't work but appear to?

Link to comment
Share on other sites

Just to confirm, when a caller has been sent to a Hunt Group, MoH does not work? I can't get it to, and I suppose this is why. Any other features that don't work but appear to?

 

Nonono. Of course MoH should work when the call comes from a hunt group. On the old versions, the PBX would play the MoH of the domain; in the new versions every hunt group can have their own MoH. Actually, AFAIK the latest version 4 should have this feature.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...