jcate Posted February 12, 2010 Report Share Posted February 12, 2010 Quick question.. We receive incoming caller ID from Verizon in the format +1NPXNXXXXXX. There isn't an issue displaying this number format on the phone, however when an EU goes to call this number back, they receive a number not found warning. This occurs on both Polycom IP series phones and on numerous SIP softphones that we have. I've tried creating a dialplan to remove this + sign from numbers, but I can't seem to get anything to work. We have our customers on a 3.4 box and have a 4.0 testing box. I can't get the dialplan to work in either.. The testing box in 4.0 says no dial plan match found for anything I try. I've tried +* replace with + and +1xxxxxxxxxx replace with 1xxxxxxxxxx. Any ideas? Quote Link to comment Share on other sites More sharing options...
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