chrispopp Posted March 10, 2010 Report Share Posted March 10, 2010 Hi my setup is as following: extension 100 extension 101 extension 102 extension 103 extension 104 extension 105 Also they are also in a hunt, going from 100 > 101 > 102 > 103 > 104 > 105 > 100 .... Now I want to redirect all my extension to say number 555-555-5555. I don't want to go one by one and redirect using *72, but I want a redirect for all. I was thinking about using a service flag, but that does not work with extensions. Any ideas? Quote Link to comment Share on other sites More sharing options...
mattlandis Posted March 10, 2010 Report Share Posted March 10, 2010 how about use a service flag on the hunt group? Matt Quote Link to comment Share on other sites More sharing options...
chrispopp Posted March 11, 2010 Author Report Share Posted March 11, 2010 how about use a service flag on the hunt group? Matt Thank you for your reply Matt. The problem is that this is not technically a hunt group, as each extension has a trunk pointing to it. I tried creating a hunt group for each extension but unfortunately that did not work as it the failover did not work (if extension 100 is busy go to 101, if 101 is busy go to 102...). Quote Link to comment Share on other sites More sharing options...
pbx support Posted March 11, 2010 Report Share Posted March 11, 2010 Thank you for your reply Matt. The problem is that this is not technically a hunt group, as each extension has a trunk pointing to it. I tried creating a hunt group for each extension but unfortunately that did not work as it the failover did not work (if extension 100 is busy go to 101, if 101 is busy go to 102...). Not sure whether it is just a test scenario or a real use case for this. In any case, the 'trunk failover' is generally used for outgoing calls, i.e., if PBX sends out a call on one of the trunks & receives a 'failure' response, then it 'fails-over' to the other trunk (based on the configuration). If you just want the redirection for the extensions, then goto extension's "Redirection" tab & setup the call forward. Quote Link to comment Share on other sites More sharing options...
chrispopp Posted March 12, 2010 Author Report Share Posted March 12, 2010 Not sure whether it is just a test scenario or a real use case for this. In any case, the 'trunk failover' is generally used for outgoing calls, i.e., if PBX sends out a call on one of the trunks & receives a 'failure' response, then it 'fails-over' to the other trunk (based on the configuration). If you just want the redirection for the extensions, then goto extension's "Redirection" tab & setup the call forward. Maybe I wasn't clear on the scenario. This is my current setup Extension 100 Extension 101 Extension 102 Extension 103 Extension 104 Now I have the following trunks: Trunk 1 > ex 100 Trunk 2 > ex 101 Trunk 3 > ex 102 Trunk 4 > ex 103 Trunk 5 > ex 104 Now, each line is restricted to 1 (one) line. If someone calls Trunk 3 and extension 102 is busy then the call will be forwarded to 103. If 103 is busy, it will then be forwarded to 104, if 104 is busy it will be forwarded to 100, and so on... Now my problem is that I would like when I'm out of the office for all 5 extensions to be forwarded to my cell phone number 555-555-555. But at the same time I wouldn't like to press *72 4165555555 for every extension. I would like to use a service flag or something similar to just forward all the accounts on my domain to my cell. Quote Link to comment Share on other sites More sharing options...
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