Tom Waterman Posted June 8, 2010 Report Share Posted June 8, 2010 I have a customer that uses to AA. The first one if the general AA and the second is for their tech services dept. When you select option 5 in the first AA it send you to the Tech Services AA. This was working for over a year. Now when I select option 5 I get "Welcome to the Auto Attendant" and nothing else. My custom message is not played. I have verified that the audio file still exists on the PBX and I even deleted the entire AA and recreated it, with no luck. Any help is greatly appreciated. Tom Quote Link to comment Share on other sites More sharing options...
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