hosted Posted June 10, 2010 Report Share Posted June 10, 2010 What is the purpose of the agent group in WAC? cant transfer it.. doesnt do anything if callers are in queue... Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 10, 2010 Report Share Posted June 10, 2010 What is the purpose of the agent group in WAC? cant transfer it.. doesnt do anything if callers are in queue... Basic monitoring? Quote Link to comment Share on other sites More sharing options...
hosted Posted June 13, 2010 Author Report Share Posted June 13, 2010 that would be cool, if it showed how many calls were in queue.. but it doesnt. probably on the todo list eh Quote Link to comment Share on other sites More sharing options...
jlumby Posted June 14, 2010 Report Share Posted June 14, 2010 I have the same problem, it does not do or show anything Quote Link to comment Share on other sites More sharing options...
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