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Anyone using BroadVoice? Getting 418 errors.

Ryan

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Ryan Newbie

Ryan

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Hello,

 

Pbxnsip registers with a "200 OK" to broadvoice. So registration is fine. I am however, getting "481" on my SIP phone whenever I call ANY number, area code or not.

 

On BroadVoice's admin section, I'm using BYOD, and for the "device", we have it set to "Asterisk 8-port". This is what they recommended as there is no Pbxnsip option.

 

 

 

 

I followed this: http://support.pbxnsip.com/index.php?title...amp;redirect=no

 

Using the latest Pbxnsip version: 4.0.1.3499 (Linux)

 

Lets pretend my 10-digit broadvoice phone number is: 9161234567

 

------------------------------------------------------

 

Name: BroadVoice

Type: SIP Registration

Direction: Inbound/Outbound

Trunk Destination: Generic SIP Server

 

Display Name: 9161234567

Account: 9161234567

Domain: sip.broadvoice.com

Username: 9161234567

Password: [pass given by broadvoice]

Proxy Address: proxy.nyc.broadvoice.com:5060

Strict RTP Routing: No

Avoid RFC4122 (UUID): Yes

Accept Redirect: No

 

------------------------------------------------------

 

My dial plan using BroadVoice as a trunk (text version):

 

100;BroadVoice;;916;

110;BroadVoice;;1916;

120;BroadVoice;;xxxxxxxxxx;1*

130;BroadVoice;;([0-9]*)@.*;"sip:\1@\r;user=phone"

 

 

Any advice on this? It's starting to look like I should just dump BroadVoice, but I'd like to try and get it to work.

 

Ryan

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Vodia PBX Grand Master

Vodia PBX

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Pbxnsip registers with a "200 OK" to broadvoice. So registration is fine. I am however, getting "481" on my SIP phone whenever I call ANY number, area code or not.

 

So is it "481 Call/Transaction does not exist"? Can you attach the SIP INVITE and the response code here so we can see what messages are going back and forth between the PBX and broadvox?

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Ryan Newbie

Ryan

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Here are any relevant (as far as I know) log entries. You can see 403 forbidden and later the 418 message, and the successful 200 registration.

 

[0] 2010/07/27 11:48:26:	SIP Rx udp:66.245.221.192:5060:
INVITE sip:7122598@sac1.cwnetpbx.com SIP/2.0
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>
Contact: <sip:107@192.168.1.132>
Supported: replaces
Authorization: Digest username="107", realm="sac1.cwnetpbx.com", algorithm=MD5, uri="sip:7122598@sac1.cwnetpbx.com", nonce="9d407221dbdcd424532bc29f5a471e4b", response="25c5565f6ac5046fcfa44dcd946ba71a"
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 INVITE
User-Agent: Grandstream BT120 1.0.8.33
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE
Content-Type: application/sdp
Content-Length: 327

v=0
o=107 8000 8001 IN IP4 192.168.1.132
s=SIP Call
c=IN IP4 192.168.1.132
t=0 0
m=audio 5004 RTP/AVP 0 8 4 18 2 97 9
a=sendrecv
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:4 G723/8000
a=rtpmap:18 G729/8000
a=rtpmap:2 G726-32/8000
a=rtpmap:97 iLBC/8000
a=fmtp:97 mode=20
a=rtpmap:9 G722/16000
a=ptime:20
[7] 2010/07/27 11:48:26:	Set packet length to 20
[6] 2010/07/27 11:48:26:	Sending RTP for 7ea9c991c0438c99@192.168.1.132#f831ad4403 to 192.168.1.132:5004
[0] 2010/07/27 11:48:26:	SIP Tx udp:66.245.221.192:5060:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66;rport=5060;received=66.245.221.192
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>;tag=f831ad4403
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 INVITE
Content-Length: 0

[5] 2010/07/27 11:48:26:	Dialplan BroadVoice: Match 7122598@sac1.cwnetpbx.com to <sip:7122598@sip.broadvoice.com;user=phone> on trunk BroadVoice
[0] 2010/07/27 11:48:26:	SIP Tx udp:147.135.20.221:5060:
INVITE sip:7122598@sip.broadvoice.com;user=phone SIP/2.0
Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-fb68b7cd1466fa636ea62cf9bd996400;rport
From: "Ryan G" <sip:107@sac1.cwnetpbx.com>;tag=1038434665
To: <sip:7122598@sip.broadvoice.com;user=phone>
Call-ID: b8b2ae3c@pbx
CSeq: 17280 INVITE
Max-Forwards: 70
Contact: <sip:9167600147@38.102.41.250:5060;transport=udp>
Supported: 100rel, replaces, norefersub
Allow-Events: refer
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: pbxnsip-PBX/4.0.1.3499
P-Asserted-Identity: "9167600147" <sip:9167600147@sip.broadvoice.com>
Content-Type: application/sdp
Content-Length: 339

v=0
o=- 2139280778 2139280778 IN IP4 38.102.41.250
s=-
c=IN IP4 38.102.41.250
t=0 0
m=audio 50212 RTP/AVP 0 8 9 2 3 101
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:9 g722/8000
a=rtpmap:2 g726-32/8000
a=rtpmap:3 gsm/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtcp-xr:rcvr-rtt=all voip-metrics
a=sendrecv
[7] 2010/07/27 11:48:26:	Set packet length to 20
[6] 2010/07/27 11:48:26:	Send codec pcmu/8000
[0] 2010/07/27 11:48:26:	SIP Tx udp:66.245.221.192:5060:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66;rport=5060;received=66.245.221.192
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>;tag=f831ad4403
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 INVITE
Contact: <sip:107@38.102.41.250:5060>
Supported: 100rel, replaces, norefersub
Allow-Events: refer
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: pbxnsip-PBX/4.0.1.3499
Content-Type: application/sdp
Content-Length: 272

v=0
o=- 2035500767 2035500767 IN IP4 38.102.41.250
s=-
c=IN IP4 38.102.41.250
t=0 0
m=audio 52738 RTP/AVP 0 8 9 2
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:9 g722/8000
a=rtpmap:2 g726-32/8000
a=ptime:20
a=rtcp-xr:rcvr-rtt=all voip-metrics
a=sendrecv
[6] 2010/07/27 11:48:26:	Sending RTP for 7ea9c991c0438c99@192.168.1.132#f831ad4403 to 66.245.221.192:5004
[0] 2010/07/27 11:48:26:	SIP Rx udp:147.135.20.221:5060:
SIP/2.0 100 Trying
Call-ID: b8b2ae3c@pbx
CSeq: 17280 INVITE
From: "Ryan G" <sip:107@sac1.cwnetpbx.com>;tag=1038434665
To: <sip:7122598@sip.broadvoice.com;user=phone>
Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-fb68b7cd1466fa636ea62cf9bd996400
Content-Length: 0

[0] 2010/07/27 11:48:26:	SIP Rx udp:147.135.20.221:5060:
SIP/2.0 403 Forbidden
Call-ID: b8b2ae3c@pbx
CSeq: 17280 INVITE
From: "Ryan G" <sip:107@sac1.cwnetpbx.com>;tag=1038434665
To: <sip:7122598@sip.broadvoice.com;user=phone>;tag=ijkl
Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-fb68b7cd1466fa636ea62cf9bd996400
Allow-Events: refer
User-Agent: pbxnsip-PBX/4.0.1.3499
Content-Length: 281
Content-Type: application/sdp

v=0
o=644229626 2139280778 2139280778 IN IP4 38.102.41.250
s=-
c=IN IP4 38.102.41.250
t=0 0
m=audio 50212 RTP/AVP 0 8 9 2 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:2 G726-32/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
[7] 2010/07/27 11:48:26:	Call b8b2ae3c@pbx#1038434665: Clear last INVITE
[6] 2010/07/27 11:48:26:	Sending RTP for b8b2ae3c@pbx#1038434665 to 38.102.41.250:50212
[0] 2010/07/27 11:48:26:	SIP Tx udp:147.135.20.221:5060:
ACK sip:7122598@sip.broadvoice.com;user=phone SIP/2.0
Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-fb68b7cd1466fa636ea62cf9bd996400;rport
From: "Ryan G" <sip:107@sac1.cwnetpbx.com>;tag=1038434665
To: <sip:7122598@sip.broadvoice.com;user=phone>;tag=ijkl
Call-ID: b8b2ae3c@pbx
CSeq: 17280 ACK
Max-Forwards: 70
Contact: <sip:9167600147@38.102.41.250:5060;transport=udp>
P-Asserted-Identity: "9167600147" <sip:9167600147@sip.broadvoice.com>
Content-Length: 0

[5] 2010/07/27 11:48:26:	INVITE Response 403 Forbidden: Terminate b8b2ae3c@pbx
[0] 2010/07/27 11:48:26:	SIP Tx udp:66.245.221.192:5060:
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66;rport=5060;received=66.245.221.192
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>;tag=f831ad4403
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 INVITE
Contact: <sip:107@38.102.41.250:5060>
Supported: 100rel, replaces, norefersub
Allow-Events: refer
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: pbxnsip-PBX/4.0.1.3499
Content-Length: 0

[0] 2010/07/27 11:48:26:	SIP Rx udp:66.245.221.192:5060:
ACK sip:7122598@sac1.cwnetpbx.com SIP/2.0
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>;tag=f831ad4403
Contact: <sip:107@192.168.1.132>
Authorization: Digest username="107", realm="sac1.cwnetpbx.com", algorithm=MD5, uri="sip:7122598@sac1.cwnetpbx.com", nonce="9d407221dbdcd424532bc29f5a471e4b", response="0f8d30e25d489f774d114adb56d7924f"
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 ACK
User-Agent: Grandstream BT120 1.0.8.33
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE
Content-Length: 0

[0] 2010/07/27 11:48:26:	SIP Rx udp:66.245.221.192:5060:
CANCEL sip:7122598@sac1.cwnetpbx.com SIP/2.0
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>;tag=f831ad4403
Supported: replaces
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 CANCEL
User-Agent: Grandstream BT120 1.0.8.33
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE
Content-Length: 0

[0] 2010/07/27 11:48:26:	SIP Tx udp:66.245.221.192:5060:
SIP/2.0 481 Call/Transaction Does Not Exist
Via: SIP/2.0/UDP 192.168.1.132;branch=z9hG4bK4e6260efc060bf66;rport=5060;received=66.245.221.192
From: "Ryan" <sip:107@sac1.cwnetpbx.com>;tag=ddcee4d7b9b853b1
To: <sip:7122598@sac1.cwnetpbx.com>;tag=f831ad4403
Call-ID: 7ea9c991c0438c99@192.168.1.132
CSeq: 55344 CANCEL
Content-Length: 0

[0] 2010/07/27 11:48:30:	SIP Tx udp:147.135.20.221:5060:
REGISTER sip:sip.broadvoice.com SIP/2.0
Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-cb476705edf7fe4d563c3ca1fdb0f244;rport
From: "9167600147" <sip:9167600147@sip.broadvoice.com>;tag=2008174283
To: "9167600147" <sip:9167600147@sip.broadvoice.com>
Call-ID: sdfhuypb@pbx
CSeq: 16669 REGISTER
Max-Forwards: 70
Contact: <sip:9167600147@38.102.41.250:5060;transport=udp;line=70efdf2e>
User-Agent: pbxnsip-PBX/4.0.1.3499
Supported: outbound
Authorization: Digest realm="BroadWorks",nonce="BroadWorksXgc3uzhteTn0br60BW",response="e5674182ed59e133f14504103b9ea2ce",username="9167600147",uri="sip:sip.broadvoice.com",qop="auth",nc=00004983,cnonce="48fb85e1",algorithm=MD5
Expires: 3600
Content-Length: 0

[0] 2010/07/27 11:48:30:	SIP Rx udp:147.135.20.221:5060:
SIP/2.0 200 OK
Call-ID: sdfhuypb@pbx
CSeq: 16669 REGISTER
From: "9167600147" <sip:9167600147@sip.broadvoice.com>;tag=2008174283
To: "9167600147" <sip:9167600147@sip.broadvoice.com>
Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-cb476705edf7fe4d563c3ca1fdb0f244
Contact: <sip:9167600147@38.102.41.250:5060>
Expires: 30
Content-Length: 0

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pbx support Newbie

pbx support

Posted
Posted
I'm not sure if what was provided is useful, I can't see anything useful in there other than it simply saying it's rejecting it. Is this on the broadvoice side?

 

This is the start of the error path. Is 147.135.20.221:5060 broadvoice trunk address?

 

 

[0] 2010/07/27 11:48:26: SIP Rx udp:147.135.20.221:5060:

SIP/2.0 403 Forbidden

Call-ID: b8b2ae3c@pbx

CSeq: 17280 INVITE

From: "Ryan G" <sip:107@sac1.cwnetpbx.com>;tag=1038434665

To: <sip:7122598@sip.broadvoice.com;user=phone>;tag=ijkl

Via: SIP/2.0/UDP 38.102.41.250:5060;branch=z9hG4bK-fb68b7cd1466fa636ea62cf9bd996400

Allow-Events: refer

User-Agent: pbxnsip-PBX/4.0.1.3499

Content-Length: 281

Content-Type: application/sdp

 

 

 

what is happening is that you are getting "403 forbidden" error. By looking at the log, you are sending 7 digit numbers to broadvoice. Do they accept 7 digit numbers? If not, you can prefix the area code (you can do this in the dial plan) and make it a 10 or 11 digit number.

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Ryan Newbie

Ryan

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This is my dial plan. I have tried calling all kinds of variations, putting a 1 in front, 1916 in front, nothing seems to help. Should I be using that regex at the bottom? This regex used to work for other trunks before this.

 

100;BroadVoice;;916;
110;BroadVoice;;1916;
120;BroadVoice;;xxxxxxxxxx;1*
130;BroadVoice;;xxxxxxx;1916*
140;BroadVoice;;([0-9]*)@.*;"sip:\1@\r;user=phone"

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Ryan Newbie

Ryan

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Well I guess that address is not known with the provider (very understandable). Try to use the ANI field and the domain name in the trunk settings to put your username there.

 

What should I put in the ANI field? Just the phone number? What do you mean by "Try to use the ANI field and the domain name in the trunk settings to put your username there.".

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Vodia PBX Grand Master

Vodia PBX

Posted
Posted
What should I put in the ANI field? Just the phone number? What do you mean by "Try to use the ANI field and the domain name in the trunk settings to put your username there.".

 

Try to put it into the trunk setting, for example 4151234567 (or course use the DID assigned by Broadvoice). Then give it a shot.

 

If it does not work, set the domain in the trunk to broadvoice.com or the IP address of the registrar. Hopefully then it will work.

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