mattlandis Posted October 25, 2010 Report Share Posted October 25, 2010 Hello, The "listen in" is great! The one issue is if a manager wants to monitor a certain agent, is it possible to stay listening to all calls from a certain extension? when *83 <ext> is dialed it connect manager to ongoing call but manager needs to dial it again when extension makes the next call. thanks Matt Quote Link to comment Share on other sites More sharing options...
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