goodgame Posted November 24, 2010 Report Share Posted November 24, 2010 I am using snom One ver 2011-4.2.0.3950, snom 870 and snom 820. I am trying to using the web interface for the phone. I enter the ip address of the phone and receive a username/password request. What is the username and password and where can I set it. I have tried admin/(admin password), extension/password and other combinations. Thanks for you help. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 24, 2010 Report Share Posted November 24, 2010 You need to log in with the domain provisioning username and password. As soon as 8xx devices support multiple login accounts we can provision also the user login credentials. Quote Link to comment Share on other sites More sharing options...
goodgame Posted November 24, 2010 Author Report Share Posted November 24, 2010 You need to log in with the domain provisioning username and password. As soon as 8xx devices support multiple login accounts we can provision also the user login credentials. Thanks for your reply. I tried using the Authentication user and Authentication password found under Domain Settings > Provisioning Parameters and this did not work. How can I find the domain provisioning username and password? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 24, 2010 Report Share Posted November 24, 2010 If you have access to the file system check the domains directory. There should be the XML file for the domain, which also contains the username and the password. Quote Link to comment Share on other sites More sharing options...
goodgame Posted November 24, 2010 Author Report Share Posted November 24, 2010 I am using the values from <prov_user> and <prov_pass> from the only xml under the domain directory. Any other thoughts? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 24, 2010 Report Share Posted November 24, 2010 That would be what I would be looking at... Other possibilities include the web password for the provisioned user and the SIP password. If it all does not help, factory reset the phone and provision it again. Quote Link to comment Share on other sites More sharing options...
BigBrother Posted November 25, 2010 Report Share Posted November 25, 2010 I am using the values from <prov_user> and <prov_pass> from the only xml under the domain directory. Any other thoughts? If you can trace 'http_user' & 'http_pass' in the xml file, that'd be the one you should use for login. Factory reset will clear them and allow unrestricted access. Quote Link to comment Share on other sites More sharing options...
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