YSJ3010 Posted March 3, 2011 Report Share Posted March 3, 2011 Hi Since Version 4.2.0.3973 when you check the live calls and when you check the CDR is doesn't show the number to what the caller called too is show to what group number is went to Start From To Duration Trunk 2011/03/02 9:31P Cell Phone (718-222-2222@xx.xxxxxxxxx.com) 010@xx.xxxxxxxxx.com(101) 00:56 xxxxxxxxxxxxxx 010 is my AA Thanks Quote Link to comment Share on other sites More sharing options...
YSJ3010 Posted March 7, 2011 Author Report Share Posted March 7, 2011 any update on this ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 7, 2011 Report Share Posted March 7, 2011 The web interface shows only a part of what is stored internally. "From" and "To" headers are not neccessarily what has been called originally, especially when call redirection and trunks are bring used. It is a long discussion what From, To, the local party and the remote party should be, and how the numbers should be represented. In short words, every one wants somethign else. So we just display something that can be used for identifying which call is which. The CDR will show a lot more detail. Quote Link to comment Share on other sites More sharing options...
YSJ3010 Posted March 7, 2011 Author Report Share Posted March 7, 2011 The web interface shows only a part of what is stored internally. "From" and "To" headers are not neccessarily what has been called originally, especially when call redirection and trunks are bring used. It is a long discussion what From, To, the local party and the remote party should be, and how the numbers should be represented. In short words, every one wants somethign else. So maybe add a globe settings for this option So we just display something that can be used for identifying which call is which. The CDR will show a lot more detail. Well the mid night report shows only the AA number, (010) (my customers use 2 numbers on the same AA and advertise in diffident news papers to know what news paper is better them ) Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 7, 2011 Report Share Posted March 7, 2011 The hunt group has an option to set the from header, for example based on which group was called. I believe that is also available for the ACD. Maybe this is the way to go. Quote Link to comment Share on other sites More sharing options...
YSJ3010 Posted March 9, 2011 Author Report Share Posted March 9, 2011 this wont help to know to what number the caller called please fix this Quote Link to comment Share on other sites More sharing options...
YSJ3010 Posted March 9, 2011 Author Report Share Posted March 9, 2011 in 4.2.0.3966 (Win32) is the last version that it works please change it back like 4.2.0.3966 (win32) Quote Link to comment Share on other sites More sharing options...
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