Chris D Posted April 19, 2011 Report Share Posted April 19, 2011 Hi We are new to SNOM One, we previously used trixbox. How do we do the following a) Setup our agent groups so if no answer after 3 minutes to dial another extension number Divert all withheld numbers to a announcement message. Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 19, 2011 Report Share Posted April 19, 2011 http://wiki.snomone.com/index.php?title=Agent_Group_Accounts#Preventing_Lengthy_Periods_in_Ringback_or_Queue should help you get going. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 19, 2011 Report Share Posted April 19, 2011 When using a search engine, you can also include the word "pbxnsip" to narrow the search range down to the PBX (that was the old name for it) Quote Link to comment Share on other sites More sharing options...
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