Friedom-Tech Posted May 9, 2011 Report Share Posted May 9, 2011 Polycom's have an issue that when you are monitoring extensions it offers call pickup, however with the call pickup comes call waiting beep. I do not know of anyway to turn off call waiting beep JUST for BLF so I have gone into phone1.config in the tftp folder and changed the following: <callWaiting call.callWaiting.ring="silent" /> however when i reboot phone it does not change anything on the phone and continues to beep when a second call comes in. What is even weirder is that when I go into the generated folder and change the same line item in file polycom_phone.xml and then reboot phone, it reverts the settings back to beep. Please can someone help, the main issue is when someone has a sidecar and is monitoring 15 extensions, the number of beeps in the ear of the user is ridiculous when calls come into hunt groups or multiple users. Please advise asap. Quote Link to comment Share on other sites More sharing options...
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