Ian Posted May 24, 2011 Report Share Posted May 24, 2011 Hi All, Has anybody been able to identify a method to insert silence during a call recording - this is particularly useful for when a call is recorded in an environment where sensitive information such as credit card details are spoken by a customer. During this period, the voice recording needs to be suppressed. I would anticipate that this can be initiated by pressing a key to stop/start recording although ultimately this should be initiated by the application that is utilised to enter the sensitive information from the customer. Any thoughts? Thanks Ian Quote Link to comment Share on other sites More sharing options...
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