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I am new to PBXnSIP.


I have account extensions with 3 digits. All personal extensions start with 1. So my extensions are 111, 123, 145 etc. Some other extensions start with other values.


When the AA answers I want the ability to enter the extension directly and have a menu such as:


Press 1 for Sales, 2 technical support 3, Accounts. Etc.


It doesn't seem to allow me to enter the 3 digit extensions. Whenever I try to enter 123 I get sales immediately.


Is there no way to allow both? Like a delay if 1 is entered the system will wait a second or two before assuming I want Sales?


Doesn't this mean I lose the ability in a AA menu to have any extensions/accounts with values that start with a digit in the menu?





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