elatro Posted August 19, 2011 Report Share Posted August 19, 2011 I have the following situation, which i hope someone can help me out: We are using snomone in combination with snom320 phones. We have created 6 co-lines, which are all set on the phone buttons 1-6. Everything works fine, the co-lines are blinking or steady (depending on the state of the line), we can put the lines on hold, take them back and so on. One thing however is driving me crazy: When a call comes in we can see the callers phone number (or name). When we put this call on hold (with the hold-button) and we take the line back through the hold button, the callers name or number comes back to the display. However, when we put the call on hold and we take the call back with the corresponding co-button, the callers number (or name) on the phone display changes in somekind of internal id number? eq: *6011xx. This is very confusing when there are more lines on hold. Thanks. Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 19, 2011 Report Share Posted August 19, 2011 There is a ticket opened in this area - call pickup / hold + retrieve. We will let you know once it is fixed. Quote Link to comment Share on other sites More sharing options...
Steve B Posted August 24, 2011 Report Share Posted August 24, 2011 There is a ticket opened in this area - call pickup / hold + retrieve. We will let you know once it is fixed. I have noticed this with call parking also, when it comes back off of call parking it has 85xxx instead of the caller ID. I don't know if this is part of that ticket. Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 24, 2011 Report Share Posted August 24, 2011 Yes, it is related to caller id update (cases - park/pickup, directed, group pickup etc) Quote Link to comment Share on other sites More sharing options...
Thijs Simonis Posted October 24, 2011 Report Share Posted October 24, 2011 I also have the same problem as "elatro" describes. When will this be solved? Quote Link to comment Share on other sites More sharing options...
pbx support Posted October 24, 2011 Report Share Posted October 24, 2011 We have fixed few know cases. Please let us know what OS you are running the PBX on. Quote Link to comment Share on other sites More sharing options...
elatro Posted October 24, 2011 Author Report Share Posted October 24, 2011 We are currently using Ubuntu 10 server, we are looking forward to the fixes. regards Quote Link to comment Share on other sites More sharing options...
pbx support Posted October 24, 2011 Report Share Posted October 24, 2011 We know that some are running CentOS PBX & some are running Debian PBX on Ubuntu. What are you running there? Quote Link to comment Share on other sites More sharing options...
elatro Posted October 24, 2011 Author Report Share Posted October 24, 2011 we are running the Debian PBX Quote Link to comment Share on other sites More sharing options...
pbx support Posted October 25, 2011 Report Share Posted October 25, 2011 http://pbxnsip.com/snomone/beta/debian/pbxctrl-debian4.0-2011-4.3.0.5016 is the latest version. Quote Link to comment Share on other sites More sharing options...
Thijs Simonis Posted October 25, 2011 Report Share Posted October 25, 2011 Why is this latest version not named on wiki.snomone.com of pbxnsip.com? Is it a beta version? Quote Link to comment Share on other sites More sharing options...
pbx support Posted October 25, 2011 Report Share Posted October 25, 2011 Yes it is an unreleased version (so I would call it beta). The ftp server for beta builds is still the pbxnsip server, that's all. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.