Yannick Posted October 3, 2011 Report Share Posted October 3, 2011 I'm new to this and trying to setup an IVR that will redirect calls to mobile lines on menu selection. I'v got the IVR working but when it should redirect to my mobile line it's giving me the default betamax error message: "sorry your call could not be connected.". I'v setup credits for the domain and a dial plan that selects the correct betamax trunk but then when redirecting it gives me this message. I don't know why this happens but it seems that either the forwarded number is incorrect (missing country code or something or appending headers to the address) or the redirected caller id is not accepted. I've tried many number formats (with leading 00's, +, etc) without avail. I don't know how to debug this and could use some help. Here is my SIP log: http://pastebin.ca/2086488 Could it be that it is trying to find a user at eu.voxalot.com instead of calling the mobile number? Any help on how to debug this is very welcome. I tried doing more debugging by trying to call out using an iPhone sip client but then the other party could hear me but I couldn't hear anything. Quote Link to comment Share on other sites More sharing options...
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