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SnomOne vs 3CX


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Feature comparisons are difficult. Both products have a longlist of powerful features. Cell phone IVR support might be better with snom ONE(especially with the latest), 3CX scores with their integrated soft phone onvarious platforms, including iPhone. But I believe the main point is that whenthere is trouble, snom has to fix the problem no matter if the problem is onthe phone or one the PBX. 3CX has no desktop phones, so customers are alwaysconcerned about the proper interworking inside the office, especially withfuture software updates. snom ONE also works on other platforms like variousLinux flavors and MacOS, FreeBSD and embedded devices such as the GuruPlug (notonly Windows), which can save significant amount of money.

 

snom ONE free has no limits on the number of calls that you can make, up to tenextensions at an unbeatable price ("free"). Even the licenses formore than 10 extensions are an unbelievable bargain. At the end of the day,snom’s business model is to make money with the phones, and the PBX's job is tomake it easy to use them. 3CX business model is different; they need to makemoney with the PBX business andthere is no cross-subsidizing.

 

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Feature comparisons are difficult. Both products have a longlist of powerful features. Cell phone IVR support might be better with snom ONE(especially with the latest), 3CX scores with their integrated soft phone onvarious platforms, including iPhone. But I believe the main point is that whenthere is trouble, snom has to fix the problem no matter if the problem is onthe phone or one the PBX. 3CX has no desktop phones, so customers are alwaysconcerned about the proper interworking inside the office, especially withfuture software updates. snom ONE also works on other platforms like variousLinux flavors and MacOS, FreeBSD and embedded devices such as the GuruPlug (notonly Windows), which can save significant amount of money.

 

snom ONE free has no limits on the number of calls that you can make, up to tenextensions at an unbeatable price ("free"). Even the licenses formore than 10 extensions are an unbelievable bargain. At the end of the day,snom’s business model is to make money with the phones, and the PBX's job is tomake it easy to use them. 3CX business model is different; they need to makemoney with the PBX business andthere is no cross-subsidizing.

 

 

Our company switched from 3CX to SNOM One about a month ago. It has been the happiest, most stress-free month I can recall, regarding our phone system. And yes... we did have a lot of experience with 3CX, having used it for about 5 years.

 

3CX was constant drama between their crazy proxy/tunnel, STUN, reboots, BLF's locked up, etc. etc.... not to mention new releases that introduced new problems.

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