adeope Posted January 6, 2012 Report Share Posted January 6, 2012 I have been trying to setup trunk between two vendors (Snom and Tetronic). The first time i have the trunk setup, it was on a NaTted network while I did it I was able to call from Tetronic to Snom but Snom couldn't call tetronic. The I decided to try setting up the trunk on thesame subnet bypassing all NAT issues to see if it works but it was still thesame thing. Please has anyone experienced this before and how can the problem be solved or is it that tetronics is not compactible with snom on Outgoing?. Quote Link to comment Share on other sites More sharing options...
pbx support Posted January 6, 2012 Report Share Posted January 6, 2012 In order to make outbound calls, you need a trunk on the snom PBX and a dialplan that uses this trunk. Also, this dial plan must be associated to the user who is trying to make the outbound calls. Check out some of the below links to get an overview on how to make outbound calls on snom PBX. http://wiki.snomone.com/index.php?title=Dial_Plans http://wiki.snomone.com/index.php?title=Trunk_Overview http://wiki.snomone.com/index.php?title=SIP_Gateway http://wiki.snomone.com/index.php?title=Outbound_Calls Quote Link to comment Share on other sites More sharing options...
adeope Posted January 6, 2012 Author Report Share Posted January 6, 2012 In order to make outbound calls, you need a trunk on the snom PBX and a dialplan that uses this trunk. Also, this dial plan must be associated to the user who is trying to make the outbound calls. Check out some of the below links to get an overview on how to make outbound calls on snom PBX. http://wiki.snomone.com/index.php?title=Dial_Plans http://wiki.snomone.com/index.php?title=Trunk_Overview http://wiki.snomone.com/index.php?title=SIP_Gateway http://wiki.snomone.com/index.php?title=Outbound_Calls I have a dial plan set and its correct, I am thinking if its an interoperability issues because when I set thesame trunk on snom to snom everythin work perfect, though I have not done it on a different network. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 6, 2012 Report Share Posted January 6, 2012 Most of the problems with service providers come from the different interpretation of the SIP headers. If you are on pre-4.5, try different settings for the Caller-ID presentation (e.g. RFC3325). Since 4.5, you have a lot more options, but you can try some of the JavaScript-defined templates that are available on the trunk page. Quote Link to comment Share on other sites More sharing options...
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