michael1744 Posted February 13, 2012 Report Share Posted February 13, 2012 Hi, I have a question on the setup of SoHo. I have three of these units out but they all come with the continental ringback.wav. I used to change that on Linux boxes and then the UK pack came out, drag and drop! How do I get the SoHo to present the UK ringback tone? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 13, 2012 Report Share Posted February 13, 2012 Yea, we need to come up with a software update link for the UK prompts, which will also include the UK ringback tone. Until then, you have to log in with SSH and download them manually (using wget). Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 13, 2012 Report Share Posted February 13, 2012 SoHo runs the Debian distribution and since you already know how to work on the Linux boxes, this should be very similar. You probably know http://wiki.snomone.com/index.php?title=Language_Prompts page has language specific prompts (you can see one for UK). Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 13, 2012 Author Report Share Posted February 13, 2012 Thanks for that! SSH is a wee bit out of my comfort zone but I can log in etc. Can I replace the whole audio folder or is it one file at a time? Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 13, 2012 Report Share Posted February 13, 2012 You can replace the whole folder. There is no difference from other Linux system when it comes to OS operations. Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 14, 2012 Author Report Share Posted February 14, 2012 Hi, Ive had a look and was able to wget the language pack however, this is on a live customers system and I am a bit wary of diving in and potentially knocking off their system! On the SoHo admin there is a command GUI, can it be done this way? I must beleive this is a major UK issue as customers calling businesses are presented with a "forein" ringtone and the feedback we have received is that there is a concern with call charges and the uncertain geographic location of the company! This really needs fixed soon as we have been told not to sell/install any more SoHo until we get this fixed Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 14, 2012 Report Share Posted February 14, 2012 Uploading the "right" audio pack has to be done based on the local requirements before you turn up the PBX for business. Since you mentioned that you had done these things on the Linux systems, we assumed that you can do this too (since this is nothing but another Linux system). Did not realize that you have done that with some desktop environment. Anyway we will publish an XML file that will take care of the downloading the audio proper files for UK. BTW, can you let us know what is the PBX version that is on your SoHo? Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 14, 2012 Report Share Posted February 14, 2012 If you are running 2011-4.5.0.1030 version (it might work on 2011-4.5.0.1016 too), then perform the following steps. SSH to the SoHo and create 'audio_uk' folder under the PBX working directory (generally under /usr/local/snomONE). If the audio_uk folder already exists, then skip this step. Open a web browser on your computer and login as admin. Navigate to Admin->System->Configuration: Software Update section. Then set the URL to http://downloads.snom.net/snomONE/audio/audio_uk.xml Press Save This will initiate a audio files download from the server to SoHo and copy all the files under 'audio_uk' folder. Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 14, 2012 Author Report Share Posted February 14, 2012 Awesome! This is an issue we brought up with the distributor months ago without resolution. Look forward to trying it, thanks for your help Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 15, 2012 Author Report Share Posted February 15, 2012 Hi, I've got the folder created but a bit confused about the "Admin->System->Configuration: Software Update section" Is this on the snom software or as admin on the Soho? Neither give that tree? On the Snom software: Admin/settings/configuration/request configuration or On the Soho: Admin/ services/system /software update Thanks! Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 15, 2012 Report Share Posted February 15, 2012 Looks like you are running some older version of the PBX. Did you already answered the question what version of the PBX is running on the SoHo? Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 15, 2012 Author Report Share Posted February 15, 2012 My apologies..... 2011-4.3.0.5021 Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 15, 2012 Author Report Share Posted February 15, 2012 Tried the Software update: Upgrading Packages: Reading package lists... Building dependency tree... Reading state information... snomone-sh-core is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 260 not upgraded. Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 15, 2012 Report Share Posted February 15, 2012 My apologies..... 2011-4.3.0.5021 This version does not support the update procedure I mentioned. If you have couple of these installations, our UK team can login and help you out in updating them. But if you are selling 100's of these SoHos, please PM and we can create you a script that could update the language pack. Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 15, 2012 Author Report Share Posted February 15, 2012 We have 3 out at the moment but more to follow! Quote Link to comment Share on other sites More sharing options...
michael1744 Posted February 15, 2012 Author Report Share Posted February 15, 2012 Spoke to Snom UK, David helped me through it, all working fine! Thanks for your patience and help Quote Link to comment Share on other sites More sharing options...
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