centricall Posted February 28, 2012 Report Share Posted February 28, 2012 Hello, We use SnomOne Blue 188.8.131.5225 (Win64) for one of our customer. This is 35-agent call center that daily average total number of calls is 7000-8000. SnomOne run on Windows Server 2008 R2 x64 and 16 GB ram. Our customer complains that sometimes there are audio cut and jitter on every call for a while. We looked log file but not helpful. We set CPU 2 for only snom process. Other processes do not use this core. Its average CPU usage is %65 at peak time. Is it possible that call recording to the hard drive is not fast enough that slow downs the snom process so that audio processing breaks down? Quote Link to comment Share on other sites More sharing options...
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