Dial plan of phones

[nathans]

Setup: snomone+ running with a bunch of 300s, 821s and 870s

 

We are having some issues with some of the phones that when restarting they get a "standard" string in their Dial-Plan String for each identity (under SIP menu)

 

On the snomone one they are using the correct dial plan to dial out but since they have these defaults on the phone itself, they mess up the dial out plan.

 

so the questions: where or how do we set via PnP to clear out the dial plan string for the phones so that I do not have to go one by one via the web interface to clean it up?

[Vodia support]

Has anything been modified on the snom3xx_phone.xml? if so search for

<user_dp_str idx="INDEX" perm="RW">xxx</ and remove the string if you don't want the pbx to auto populate the dialplan string on the phone.

[nathans]

Thanks. We have not touched any of those files. Looking at the line you mentioned we have the following right now:

 

<user_dp_str idx="{lc}" perm="RW">{dialplan snom}</user_dp_str>

 

So 2 questions:

1) Where does the {dial plan snom} value come from?

2) Just erase all? including the brackets?

 

Thanks!

Nathan

 

BTW, this is what the phones are getting in the dial plan string field:

!^(1[0-9]{10})!sip:\1@\d;user=phone!d !^([2-7][0-9]{3})!sip:\1@\d;user=phone!d !^(8[2-7][0-9]{3})!sip:\1@\d;user=phone!d !^([2-9]11)!sip:\1@\d;user=phone!d

[Vodia support]

Thanks. We have not touched any of those files. Looking at the line you mentioned we have the following right now:

 

<user_dp_str idx="{lc}" perm="RW">{dialplan snom}</user_dp_str>

 

So 2 questions:

1) Where does the {dial plan snom} value come from?

2) Just erase all? including the brackets?

 

Thanks!

Nathan

 

BTW, this is what the phones are getting in the dial plan string field:

!^(1[0-9]{10})!sip:\1@\d;user=phone!d !^([2-7][0-9]{3})!sip:\1@\d;user=phone!d !^(8[2-7][0-9]{3})!sip:\1@\d;user=phone!d !^([2-9]11)!sip:\1@\d;user=phone!d

 

You can remove the string on one of the extension on your system, navigate to "Customize" --->phone pnp--> "snom3xx_phone.xml on the extension level and remove the "{dialplan snom}" in the <user_dp_str idx="{lc}" perm="RW">{dialplan snom}</user_dp_str> save and reboot the phone and check if the dialplan string is still populate on the phone, if no success remove the whole link save and reboot. if that worked then you can change it on the domain level.