cameron Posted March 12, 2012 Report Share Posted March 12, 2012 Hi Is it possible to move a VM recording from one extension to the huntgroup VM. We have a user who has recorded the hunt group message on there personal extension and doesnt want to record it again. It seems a simple matter of changing the XML but wanted to be clear what we need in there. Thanks in advance. Cameron Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 12, 2012 Report Share Posted March 12, 2012 Hi Is it possible to move a VM recording from one extension to the huntgroup VM. We have a user who has recorded the hunt group message on there personal extension and doesnt want to record it again. It seems a simple matter of changing the XML but wanted to be clear what we need in there. Thanks in advance. Cameron it should be possible to copy one VM recording to another user. Navigate to the extensions "Mailbox" that has the recording, scroll down to "Greeting 1" and right click "save as link" and save it to the desktop. You can then go to another users extension mailbox section and upload the greeting from there. Quote Link to comment Share on other sites More sharing options...
cameron Posted March 13, 2012 Author Report Share Posted March 13, 2012 Hi Thanks I had completely missed those options. It has definately moved the greeting across but the VM still defaults to the standard greeting. Why would this be? Quote Link to comment Share on other sites More sharing options...
cameron Posted March 13, 2012 Author Report Share Posted March 13, 2012 I dont appear to have the option "When caller reaches mailbox, play this greeting" Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 13, 2012 Report Share Posted March 13, 2012 Hearing Your Personal Greetings Press 9 from the main menu to hear your recorded greetings. you should be able to choose the correct greeting from the menu. Quote Link to comment Share on other sites More sharing options...
pbx support Posted March 13, 2012 Report Share Posted March 13, 2012 I dont appear to have the option "When caller reaches mailbox, play this greeting" What version of PBX are you using? Quote Link to comment Share on other sites More sharing options...
cameron Posted March 14, 2012 Author Report Share Posted March 14, 2012 Hi Version 2011-4.3.0.5021 (64 Bit)snom ONE free. Thought it might be a browser issue but doesnt appear in Firefox or IE. Thanks Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 14, 2012 Report Share Posted March 14, 2012 Hi Version 2011-4.3.0.5021 (64 Bit)snom ONE free. Thought it might be a browser issue but doesnt appear in Firefox or IE. Thanks If you call your own extension you should reach the VM menu, you can press 9 after or before the prompt and choose your greetings from the options. Quote Link to comment Share on other sites More sharing options...
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