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no ring tone on incoming call


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Hi,

I have the snomONE PBX with 2011-4.5.0.1050 Coma Berenicids (Debian32) version. The problem is that the calling party hears no ring tone before the call is answered; I have just set the "force local ringback" option to Yes but the result is always the same.

Do you have any suggestion?

Thanks

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I have just set the "force local ringback" option to Yes but the result is always the same.

The "force local ringback" is only for outbound calls. It is used when the remote switch(provider) does not play ringback when a PBX extension makes an outbound call. If the issue is with the incoming call, then I would suggest to set "Ringback(Support early media):" to "Message 180". That 'sort of' suggests the provider to play the ringback to the caller.

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