rob_acs Posted May 22, 2012 Report Share Posted May 22, 2012 We have snom-one setup in key emulation with a bunch of 320 phones and an m9 cordless On the 320's we have the top 4 buttons programmed as shared lines on our trunk (co1 - co4) If we pickup a call on the m9 and put it on hold we can pick it back up from the m9 that put it on hold or from any of the 320's by hitting the appropriate line button However, if we put a call on hold from a 320 we cant pick it back up from the m9 Is there any sort of star code or magic account we can use to pick the call back up on the m9 that we can just program into the address book on the phone to allow for quick pickup of a line? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 22, 2012 Report Share Posted May 22, 2012 Well the thing is exclusive hold and non-exclusive hold A.K.A. park. You can pick up parked calls with *86. However if the calls are on (exclusive) hold, things get difficult from the m9. The snom 320 uses a different feature for this, which is not suitable for the m9. Quote Link to comment Share on other sites More sharing options...
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