Irksome Posted May 30, 2012 Report Share Posted May 30, 2012 I am trying to achieve the following : A group mailbox on extension 97 (this is working). When a message is received, the MWI indicator lights on the Snom 870's (this is working) When the Message button (MWI indicator) is pressed the phone calls the group mailbox (*97 would do this). What actually happens is that the SIP Notify message that is sent to the 870 from the Snom One telling the phone to ring the local mailbox (even though its disabled) contains the following : Received from tls:192.168.41.10:5061 at 30/5/2012 16:42:24:711 (634 bytes): NOTIFY sip:41@192.168.41.14:4603;transport=tls;line=ic34xgq4 SIP/2.0 Via: SIP/2.0/TLS 192.168.41.10:5061;branch=z9hG4bK-b628778943b69c160820efff8d2d8986;rport From: "An Extension" <sip:41@xyz.com>;tag=5dbc9008b4 To: "An Extension" <sip:41@xyz.com> Call-ID: lv6lu4ft@pbx CSeq: 16636 NOTIFY Max-Forwards: 70 Contact: <sip:192.168.41.10:5061;transport=tls> Event: message-summary Subscription-State: terminated;reason=noresource Content-Type: application/simple-message-summary Content-Length: 96 Messages-Waiting: no Message-Account: sip:841@xyz.com Voice-Message: 0/0 (0/0) Any thoughts / suggestions on how to change the way this SIP notify is generated? (Please note this is a Snom One Plus - access to the conf files is not readily available!) Quote Link to comment Share on other sites More sharing options...
pbx support Posted May 30, 2012 Report Share Posted May 30, 2012 This message just tells the phone about the MWI. The message that you posted telling the phone there are no messages waiting. That's all. Quote Link to comment Share on other sites More sharing options...
Irksome Posted May 30, 2012 Author Report Share Posted May 30, 2012 That's not quite all, maybe I should have posted a trace with a message waiting, but nonetheless, the message account value in the SIP Notify message contains the value that the message button uses to call the mailbox, ie it will call 841@xyz.com when I want it to call *97 (or 897@xyz.com if that will work) when the MWI is lit. 841@xyz.com doesn't work as that mailbox is disabled. Quote Link to comment Share on other sites More sharing options...
Irksome Posted August 21, 2012 Author Report Share Posted August 21, 2012 I'm going to bump this in the vague hope of receiving a useful reply. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 22, 2012 Report Share Posted August 22, 2012 The group mailbox functionality needs some rework IMHO. It is there for a long time; in the meantime we added functionality to copy messages into mailboxes, and operations like deleting affects all copies. That would be much more appropriate than having the phone to deal with two or more mailboxes, which is very confusing, not only for the phone. Quote Link to comment Share on other sites More sharing options...
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