citytelecom Posted June 7, 2012 Report Share Posted June 7, 2012 I am attempting to program buttons on a Snom One extension. I am using a Snom360. I go to Accounts, click on the Account I wish to work on, then I click on 'Buttons'. From 'Configuration Profile' I have tried '12 buttons' and 'Extension Specific profile'. I select a key, lets say '5', choose 'BLF' as 'Type' and in parameter put in an extension number. I save and then, to be sure, reset the phone. But the key simply doesn't take. Am I missing something? Peter Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 7, 2012 Report Share Posted June 7, 2012 You must use PnP on the phone to make the magic happen. There are a lot of settings that need to be set, and the snom ONE plug and play does it all for you. Quote Link to comment Share on other sites More sharing options...
citytelecom Posted June 8, 2012 Author Report Share Posted June 8, 2012 Hi, Thanks for replying to my query. I am having a problem with plug and play. I entered the Snom360 MAC in the 'Bind to MAC address' field for the account. I turned on the SIP.MCAST facility and reset the Snom one. I then reset my Snom360. The phone came back to life OK and still works but it did not download the button settings. NB I attempting to use the SIP Subscribe multicast method. (The phone is running on 8.7.3.7) Can you see where I am going wrong? Peter Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 8, 2012 Report Share Posted June 8, 2012 Can you please check out this - http://wiki.snomone.com/index.php?title=Plug_and_Play ? Quote Link to comment Share on other sites More sharing options...
citytelecom Posted June 8, 2012 Author Report Share Posted June 8, 2012 Hi, thanks for the link. I am working through it and have noticed that after turning on the SIP.MCAST service and reboot the Snomone, I cannot see the 'Joined Multicast' in the logfile. (I turned of all specific events on the logging page and only left 'Log TFTP and PnP events' on) I am using a permanent evaluation licence, does this allow multicast? Peter Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 8, 2012 Report Share Posted June 8, 2012 Multicast support is not associated with the license. It is just the settings on the PBX. What is the OS? We had seen cases where you had to tweak the OS to get the "...multicast join" to work. Quote Link to comment Share on other sites More sharing options...
citytelecom Posted June 11, 2012 Author Report Share Posted June 11, 2012 This not the softswitch version, this the Snom One soho standalone unit. My PC is on XP, we have a Cisco (ESW-520-24P)LAN switch and a Draytek 2820 router. Peter Quote Link to comment Share on other sites More sharing options...
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