matthewearl Posted June 16, 2012 Report Share Posted June 16, 2012 is there a way to remove the intro into voicemail that says "the extension was not available. press 1 for callback or 2 to leave a message". when i call an extension directly and they dont pickup it always does that...then when i leave a message the normal recorded greeting is played. i noticed a checkbox to set Mailbox explanation prompt to always or not on personal recording in domain settings...but it seems this only works when dialing the extension from an AA or ACD...dialing directly does not remove it. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 17, 2012 Report Share Posted June 17, 2012 If you disable "camp on" in the domain, then the callback will not be available and it will skip the annoucement. Quote Link to comment Share on other sites More sharing options...
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