sudo Posted July 11, 2012 Report Share Posted July 11, 2012 I am setting up an auto attendant. I have about 7 options in the AA. I need one of the options to ring an extension during the hours specified in the service flag and a different extension when its 'off hours'. Im not sure how to accomplish this. Im not seeing anything in extensions account for night service - only in the AA. Can anyone help me understand how this needs to be setup. Thanks in advance Sudo Quote Link to comment Share on other sites More sharing options...
Vodia support Posted July 11, 2012 Report Share Posted July 11, 2012 I am setting up an auto attendant. I have about 7 options in the AA. I need one of the options to ring an extension during the hours specified in the service flag and a different extension when its 'off hours'. Im not sure how to accomplish this. Im not seeing anything in extensions account for night service - only in the AA. Can anyone help me understand how this needs to be setup. Thanks in advance Sudo You can integrate a HG or an AG group to create a chain scenario since they have the "service flag" option. Quote Link to comment Share on other sites More sharing options...
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