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AA option to service flag


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I am setting up an auto attendant. I have about 7 options in the AA. I need one of the options to ring an extension during the hours specified in the service flag and a different extension when its 'off hours'. Im not sure how to accomplish this.

 

Im not seeing anything in extensions account for night service - only in the AA.

 

Can anyone help me understand how this needs to be setup.

 

Thanks in advance

 

Sudo

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I am setting up an auto attendant. I have about 7 options in the AA. I need one of the options to ring an extension during the hours specified in the service flag and a different extension when its 'off hours'. Im not sure how to accomplish this.

 

Im not seeing anything in extensions account for night service - only in the AA.

 

Can anyone help me understand how this needs to be setup.

 

Thanks in advance

 

Sudo

 

 

You can integrate a HG or an AG group to create a chain scenario since they have the "service flag" option.

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