mattlandis Posted July 13, 2012 Report Share Posted July 13, 2012 This pertains to snom ONE 4.5.x #1- i think the MOS score Graphs on System, Trunks and Extensions is very good. Thanks! #Q2-Is there a way on a MOS graph to drill into the bad calls? If i see a chart with bad calls, first thing tech wants to do is see the details/who/what/when of bad calls... #Q3- Is there a way for the admin to get emailed the call details of a bad MOS call? #Q4- OR: if there are over XX calls with bad quality/ MOS score under XX, the admin get an email? #Q5- I see the "Call Log" now has a MOS score. Great! is there a way to drill into the MOS score details from call log? #Q6-what are other resellers doing to monitor call quality on remote snom ONE pbx's? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 13, 2012 Report Share Posted July 13, 2012 Q2: Well, how? The image is just a image, difficult to link pixel to links. But I get the point. The PBX also sends out CDR with the MOS attached, you can (e.g. in Outlook) set rules when the PBX sets the "alarm" flag for a MOS score. Q3: Absolutely. Every CDR email has an attachment with a MOS overview. Q4: AFAIR yes that is possible in the system settings. Q5: Again, the details are in the CDR emails. Q6: You mean ITSP? I have not seen one with MOS scores, espeically those who don't own the copper or fiber to the customer... Quote Link to comment Share on other sites More sharing options...
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