incoming calls with SnomOne

[abdeltech]

Hi,

 

I had installed Snom One for our entreprise in ,i configured a trunk with alphalink provider,the outgoing calls works ,but i can't receive any incoming call .

Any help please!!

 

My trunk conf is

 

# Trunk 2 in domain pbx.integraphone.ma

Name: Trunk SIP

Type: gateway

To: sip

RegPass:

Direction:

Disabled: false

Global: false

Display: 0990000330399

RegAccount: 0990000330399

RegRegistrar:

RegKeep:

RegUser: 0990000330399

Icid:

Require:

OutboundProxy: sip.openvno.net

Ani:

DialExtension: 106

Prefix:

Trusted: false

AcceptRedirect: false

RfcRtp: false

Analog: false

SendEmail:

UseUuid: false

Ring180: false

Failover: never

Privacy: pai

Glob:

RequestTimeout:

Codecs:

CodecLock: false

Expires: 3600

FromUser:

Tel: true

TranscodeDtmf: false

AssociatedAddresses:

InterOffice: false

DialPlan:

Colines: 08

DialogPermission:

[Vodia PBX]

If outgoing calls work, you must be close. Can you get us a log for the incoming call? Does the PBX receive an INVITE?

[abdeltech]

Thanks for replying ,this is my log file

 

[5] 2012/09/14 07:26:55: Dialplan "Trunk": Match 840@pbx.integraphone.ma to <sip:840@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 07:26:55: Charge user 199 for redirecting calls

[5] 2012/09/14 07:26:55: INVITE Response 487 Request Terminated: Terminate 29272d7d@pbx

[5] 2012/09/14 07:26:55: INVITE Response 487 Request Terminated: Terminate 8cea7812@pbx

[5] 2012/09/14 07:27:11: Identify trunk (line match) 2

[5] 2012/09/14 07:27:11: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 199 in domain pbx.integraphone.ma

[4] 2012/09/14 07:27:15: Could not find packet with number 18250

[5] 2012/09/14 07:27:15: INVITE Response 484 Address incomplete: Terminate 2331894e@pbx

[5] 2012/09/14 07:27:45: Identify trunk (line match) 2

[5] 2012/09/14 07:27:45: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 106 in domain pbx.integraphone.ma

[5] 2012/09/14 07:27:58: INVITE Response 487 Request Terminated: Terminate ca321a70@pbx

[5] 2012/09/14 07:28:16: Identify trunk (line match) 2

[5] 2012/09/14 07:28:16: Domain trunk Trunk SIP@pbx.integraphone.ma could not identify user for +33990000330399

[4] 2012/09/14 07:28:45: Could not find packet with number 18290

[5] 2012/09/14 07:28:50: Identify trunk (line match) 2

[5] 2012/09/14 07:28:50: Domain trunk Trunk SIP@pbx.integraphone.ma could not identify user for +33990000330399

[5] 2012/09/14 07:29:24: Identify trunk (line match) 2

[5] 2012/09/14 07:29:24: Dialplan "Trunk": Match 0990000330399@pbx.integraphone.ma to <sip:0990000330399@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 07:29:53: Identify trunk (line match) 2

[5] 2012/09/14 07:30:37: Last message repeated 2 times

[4] 2012/09/14 07:30:37: Could not find packet with number 18316

[5] 2012/09/14 07:33:24: Identify trunk (line match) 2

[5] 2012/09/14 07:37:53: Last message repeated 12 times

[4] 2012/09/14 07:37:53: Could not find packet with number 18358

[5] 2012/09/14 07:40:49: Identify trunk (line match) 2

[5] 2012/09/14 07:45:52: Last message repeated 3 times

[4] 2012/09/14 07:45:52: Could not find packet with number 18392

[5] 2012/09/14 07:45:56: Identify trunk (line match) 2

[5] 2012/09/14 07:47:00: Trunk Trunk SIP is disabled. Not sending registration

[4] 2012/09/14 07:47:46: Could not find packet with number 18401

[5] 2012/09/14 07:48:13: Identify trunk (line match) 2

[5] 2012/09/14 07:48:13: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 103 in domain pbx.integraphone.ma

[5] 2012/09/14 07:48:42: The IP address 199.180.112.2 has been blacklisted for 10080 minutes because there were 100 unsuccessful authentication attempts (sip).

[4] 2012/09/14 07:49:00: Could not find packet with number 18417

[4] 2012/09/14 07:49:00: Could not find packet with number 18418

[4] 2012/09/14 07:49:00: Could not find packet with number 18419

[5] 2012/09/14 07:50:33: Identify trunk (line match) 2

[5] 2012/09/14 07:50:33: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 106 in domain pbx.integraphone.ma

[4] 2012/09/14 07:50:52: Could not find packet with number 18528

[5] 2012/09/14 08:02:14: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:02:40: Last message repeated 3 times

[5] 2012/09/14 08:02:40: Dialplan "Trunk": Match 00212674081149@192.168.80.203 to <sip:00212674081149@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:03:07: Last message repeated 2 times

[5] 2012/09/14 08:03:07: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:03:31: Dialplan "Trunk": Match 00212674081149@192.168.80.203 to <sip:00212674081149@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:03:39: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:03:52: INVITE Response 487 Request Terminated: Terminate 732c9248@pbx

[5] 2012/09/14 08:04:29: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[4] 2012/09/14 08:05:02: Could not find packet with number 18597

[5] 2012/09/14 08:05:05: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:06:11: Last message repeated 4 times

[5] 2012/09/14 08:06:11: Dialplan "Trunk": Match 00212674081149@192.168.80.203 to <sip:00212674081149@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:06:42: Last message repeated 2 times

[5] 2012/09/14 08:06:42: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[4] 2012/09/14 08:06:48: Could not find packet with number 18622

[5] 2012/09/14 08:06:53: Identify trunk (line match) 2

[5] 2012/09/14 08:06:53: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 106 in domain pbx.integraphone.ma

[5] 2012/09/14 08:07:01: Dialplan "Trunk": Match 00212674081149@192.168.80.203 to <sip:00212674081149@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:08:06: Last message repeated 5 times

[5] 2012/09/14 08:08:06: Dialplan "Trunk": Match 0629711818@192.168.80.203 to <sip:0629711818@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:10:08: Dialplan "Trunk": Match +2126@192.168.80.203 to <sip:+2126@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:10:19: Dialplan "Trunk": Match 00212674081149@192.168.80.203 to <sip:00212674081149@sip.openvno.net;user=phone> on trunk Trunk SIP

[2] 2012/09/14 08:22:02: Clearing CO line 08

[2] 2012/09/14 08:22:21: Last message repeated 2 times

[5] 2012/09/14 08:22:21: Dialplan "Trunk": Match 00212651155909@192.168.80.203 to <sip:00212651155909@sip.openvno.net;user=phone> on trunk Trunk SIP

[2] 2012/09/14 08:22:29: Clearing CO line 08

[4] 2012/09/14 08:23:16: Could not find packet with number 18708

[0] 2012/09/14 08:24:15: Configuration: Successfully loaded configuration

[0] 2012/09/14 08:24:15: Restart

[4] 2012/09/14 08:25:08: Could not find packet with number 18713

[5] 2012/09/14 08:26:15: Identify trunk (domain name match) 2

[5] 2012/09/14 08:26:15: Dialplan "Trunk": Match 00212651155909@192.168.80.203 to <sip:00212651155909@sip.openvno.net;user=phone> on trunk Trunk SIP

[5] 2012/09/14 08:27:00: INVITE Response 487 Request Terminated: Terminate d94650a7@pbx

[5] 2012/09/14 08:27:17: Registration on trunk 2 (Trunk SIP) failed. Retry in 60 seconds

[5] 2012/09/14 08:27:47: Did not receive ACK, disconnecting call MDY2OTA2NDhlMGY4MThmMDY4NTdkYzAyNmY3MjI2ZDM.

[5] 2012/09/14 08:28:20: User with id 5 already exists, delete aliases

[5] 2012/09/14 08:28:20: Add user alias with id 31

[5] 2012/09/14 08:28:20: Set type extensions for user id 5

[4] 2012/09/14 08:28:52: Could not find packet with number 18736

[5] 2012/09/14 08:28:52: Registration on trunk 2 (Trunk SIP) failed. Retry in 60 seconds

[5] 2012/09/14 08:28:52: Create User: The name 103 is already in use

[5] 2012/09/14 08:29:08: Last message repeated 2 times

[5] 2012/09/14 08:29:08: Identify trunk (line match) 2

[5] 2012/09/14 08:29:08: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 100 in domain pbx.integraphone.ma

[5] 2012/09/14 08:29:28: INVITE Response 487 Request Terminated: Terminate dc5f9b0f@pbx

[5] 2012/09/14 08:29:28: Tuning to new SSRC

[5] 2012/09/14 08:30:15: INVITE Response 487 Request Terminated: Terminate 03d3763b@pbx

[4] 2012/09/14 08:30:28: Could not find packet with number 18754

[5] 2012/09/14 08:30:44: Registration on trunk 2 (Trunk SIP) failed. Retry in 60 seconds

[5] 2012/09/14 08:30:59: Identify trunk (line match) 2

[5] 2012/09/14 08:30:59: Domain trunk Trunk SIP@pbx.integraphone.ma sends call to 103 in domain pbx.integraphone.ma

[5] 2012/09/14 08:31:08: INVITE Response 487 Request Terminated: Terminate 83c2e0af@pbx

[5] 2012/09/14 08:32:03: INVITE Response 487 Request Terminated: Terminate 9e5350e5@pbx

[4] 2012/09/14 08:32:20: Could not find packet with number 18778

[5] 2012/09/14 08:32:28: User with id 2 already exists, delete aliases

[5] 2012/09/14 08:32:28: Add user alias with id 32

[5] 2012/09/14 08:32:28: Set type extensions for user id 2

[5] 2012/09/14 08:32:28: Registration on trunk 2 (Trunk SIP) failed. Retry in 60 seconds

[5] 2012/09/14 08:33:33: Did not receive ACK, disconnecting call YmRjZTE5N2ExMTg1YmRiYjcxZTA4NTUyZTExNWEyMDM.

[4] 2012/09/14 08:34:04: Could not find packet with number 18813

[pbx support]

Is the trunk registered properly? The below message is indicates that the trunk is not registered.

[5] 2012/09/14 08:32:28: Registration on trunk 2 (Trunk SIP) failed. Retry in 60 seconds