SGJ Solutions Posted January 30, 2008 Report Share Posted January 30, 2008 With the latest version of pbxnsip, running with snom 320 handsets, the ring tone seems to be fixed by the phone system. Even if you try to alter the ringer on the handsets pbxnsip seems to play it's own ringer. How can we fix this? We need different ringers for different lines, ie main line and personal DDI Anyone come across this? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 30, 2008 Report Share Posted January 30, 2008 You can write your own ringtones.xml (see attachment), you don't even have to restart the service to load the new ringtones if you use the config admin web page. In the hunt group and agent groups you can select what ringtone you want to have, that should make it possible to tell by the alert tone if the main number of the extension is being called. ringtones.xml Quote Link to comment Share on other sites More sharing options...
brandywinetech.com Posted January 31, 2008 Report Share Posted January 31, 2008 ' 'go into the phone and set advanced -> audio -> Alert Info playback: off Audio indication for Dialog-Info Call Pickup: off reboot .. see if that fixes it .. yori Quote Link to comment Share on other sites More sharing options...
SGJ Solutions Posted February 22, 2008 Author Report Share Posted February 22, 2008 Yep that fixed it cheers ''go into the phone and set advanced -> audio -> Alert Info playback: off Audio indication for Dialog-Info Call Pickup: off reboot .. see if that fixes it .. yori Quote Link to comment Share on other sites More sharing options...
reco Posted September 10, 2008 Report Share Posted September 10, 2008 thanx for the xml file but i still could not figure out how to change this for snom phones. <tone name="custom1"> <vendor ua="Snom.*" type="alert-info">Custom 1</vendor> <vendor type="alert-info">????</vendor> </tone> could the value of the alert-info also be an url to a wav or mp3 file? thanx christof Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 11, 2008 Report Share Posted September 11, 2008 thanx for the xml file but i still could not figure out how to change this for snom phones. <tone name="custom1"> <vendor ua="Snom.*" type="alert-info">Custom 1</vendor> <vendor type="alert-info">????</vendor> </tone> could the value of the alert-info also be an url to a wav or mp3 file? thanx christof What you can do is use something like this (make sure that file is a mono, 8 kHz 16 bit/sample WAV file, see http://wiki.snom.com/Settings/user_alert_info): <vendor ua="snom.*" type="alert-info"><http://christof.com/ringtones/bark.wav></vendor> Quote Link to comment Share on other sites More sharing options...
reco Posted May 11, 2009 Report Share Posted May 11, 2009 hi pbxnsip the custom wav works. but on the snom wiki its mentioned that its possible to set the internal Ringtones too http://kb.snom.com/kb/index.php?View=entry...&EntryID=28 id didnt work though any idea? think this is more a snom issue: i tried: <?xml version="1.0" encoding="UTF-8" ?> <ringtones> <tone name="alert-internal" type="internal"> <vendor ua="snom.*" type="alert-info"><Ringer7></vendor> </tone> <tone name="alert-external" type="external"> <vendor ua="snom.*" type="alert-info"><Ringer7></vendor> </tone> </ringtones> and <?xml version="1.0" encoding="UTF-8" ?> <ringtones> <tone name="alert-internal" type="internal"> <vendor ua="snom.*" type="alert-info">Ringer7</vendor> </tone> <tone name="alert-external" type="external"> <vendor ua="snom.*" type="alert-info">Ringer7</vendor> </tone> </ringtones> ringtones.xml in http dir, restarted pbx after every change Quote Link to comment Share on other sites More sharing options...
Alex Kasperavicius Posted July 23, 2009 Report Share Posted July 23, 2009 You can write your own ringtones.xml (see attachment), you don't even have to restart the service to load the new ringtones if you use the config admin web page. In the hunt group and agent groups you can select what ringtone you want to have, that should make it possible to tell by the alert tone if the main number of the extension is being called. OK, this took a little digging - for anyone else lost, go to: System --> Settings --> Configuration A special upload field for ringtones.xml is at the very bottom of the page. ...and you can upload the above attached ringtones.xml file AK Quote Link to comment Share on other sites More sharing options...
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