fonny Posted January 19, 2013 Report Share Posted January 19, 2013 Sometimes a call 'hangs' somewhere in some state. In my case an outgoing call via sip trunk There is the option to cancel an active call (admin web i/f ->Status->Active Calls) but I cant manage to kill this call. Clicking on the x Action button doesn't do anything. Tried with different browsers but no luck. Only option is to restart the pbx ;( This is a 5.0.3 (MacOS) Fonny Quote Link to comment Share on other sites More sharing options...
voipguy Posted January 20, 2013 Report Share Posted January 20, 2013 Sometimes a call 'hangs' somewhere in some state. In my case an outgoing call via sip trunk There is the option to cancel an active call (admin web i/f ->Status->Active Calls) but I cant manage to kill this call. Clicking on the x Action button doesn't do anything. Tried with different browsers but no luck. Only option is to restart the pbx ;( This is a 5.0.3 (MacOS) Fonny This also happens with my ver 4.5.0.1090 - the call is actually not alive, it's just the web interface shows it's still active but it's really not = bug. If you don't restart the PBX you will see it will clean it's self up and it does get removed from the list of active calls. Quote Link to comment Share on other sites More sharing options...
fonny Posted January 20, 2013 Author Report Share Posted January 20, 2013 This also happens with my ver 4.5.0.1090 - the call is actually not alive, it's just the web interface shows it's still active but it's really not = bug. If you don't restart the PBX you will see it will clean it's self up and it does get removed from the list of active calls. Yes it will clean itself up but meanwhile I can't use the trunk. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 20, 2013 Report Share Posted January 20, 2013 There is a background process which should do some "garbage collection" after eight hours. Does that one clean this up? This one writes a filed "expired-soandso" which contains additional information about the call, and that might help finding out why the call got stuck. Quote Link to comment Share on other sites More sharing options...
fonny Posted January 20, 2013 Author Report Share Posted January 20, 2013 Any idea where this 'expired-soandso' file could be 'hidden' The only log files I find are /Library/Logs/snomone-error.log (with the pbx logs) and /library/Logs/snomone.log (which is empty) on an OSX system. Quote Link to comment Share on other sites More sharing options...
fonny Posted March 8, 2013 Author Report Share Posted March 8, 2013 Looks like there is someting wrong with codec switching. Been looking everywhere to this soandso filebut cannot find it. In test/trying I disabled the 'Lock codec during conversation' and this solved the problem. Also the problem of losing audio in a conversation after 20-30 seconds is gone. Looks there is still some work to do here. Loosing a connection is OK but channel needs to become free again after disconnect as it otherwise hi-jacks the complete trunk. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 8, 2013 Report Share Posted March 8, 2013 In theory it is allowed to switch codecs during the conversation. But many implementations have problems with this. For example, some DSP cannot be reprogrammed quick enough when a codec change has been detected. Locking the codec down has the disadvantage that the PBX must start transcoding (translating), which reduces the conversation quality. So there is a trade-off, the default favors the quality. Quote Link to comment Share on other sites More sharing options...
fonny Posted March 8, 2013 Author Report Share Posted March 8, 2013 In theory it is allowed to switch codecs during the conversation. But many implementations have problems with this. And SnomONE having problems when locked No way to receive any further call and the only solution is restarting the pbx! Can I file this as a bug ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 8, 2013 Report Share Posted March 8, 2013 And SnomONE having problems when locked No way to receive any further call and the only solution is restarting the pbx! Can I file this as a bug ? Yes that would be definitively a bug. Calls should be deleted at least after the PBX does not receive any more media for more than 180 seconds I believe. If you can reproduce it and get us a PCAP trace it would be great. Quote Link to comment Share on other sites More sharing options...
fonny Posted March 9, 2013 Author Report Share Posted March 9, 2013 Tried with v5.0.6 and still the same problem. How can I send you an +500K PCAP trace ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 10, 2013 Report Share Posted March 10, 2013 How can I send you an +500K PCAP trace ? Send a private message with a link, e.g. DropBox. Quote Link to comment Share on other sites More sharing options...
fonny Posted March 10, 2013 Author Report Share Posted March 10, 2013 Send a private message with a link, e.g. DropBox. The member snom ONE cannot receive any new messages Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 10, 2013 Report Share Posted March 10, 2013 The member snom ONE cannot receive any new messages Ops mailbox was full again... Please try again. Quote Link to comment Share on other sites More sharing options...
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