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ACD cell phone integration


McFone
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Hi,

 

the cell phone can truly act as an extension of the PBX with new menu options, ability to transfer the call on the cell phone to another extension (with a ## option), bridge/conference calls, dial another number, stay connected to PBX to initiate new call even after the remote party of the previous call hangs up etc.

 

Works fine with extensions and Huntgroups but not for agents (ACD) with a redirect to a mobile phone.

## option is not available

 

thanks

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