gifti Posted March 6, 2013 Report Posted March 6, 2013 Hello all, we use Fax2Email and we are very happy with that. But if someone sends us a bigger fax with more than about 5 or 6 pages, the mailbox interrupts the call exactly after 5 minutes. Maximum voicemail duration is set to 0. I tested with 15 pages from a G3 fax. After every fifth minute the connection interrupts. Then the fax starts with the remaining pages. So the whole fax was divided into 3 parts. The last part (3 pages) has been sended per mail (notify with attachment from snomONE). The other two parts are only visible in the mailbox. When i download the message.wav files and change the extension into .pdf, i could only open the last part. The other two parts are available but the pdf file is defect. regards gifti Quote
Vodia PBX Posted March 7, 2013 Report Posted March 7, 2013 We changed something in 5.0.6 because of the video relay. It could be that this already solved the problem, but we need to check. Quote
gifti Posted March 12, 2013 Author Report Posted March 12, 2013 Are you able to recieve more than 10 pages? Quote
Vodia PBX Posted March 24, 2013 Report Posted March 24, 2013 The problem is related to the maximum message duration, which is 5 minutes by default (Maximum voice-mail duration in the domain mailbox settings). We'll offer more drop-down options in the next version. Until then, workaround is to change this in the XML in the domain directory and restart the service. Quote
gifti Posted March 25, 2013 Author Report Posted March 25, 2013 I've changed it from <max_mb_duration>0</max_mb_duration> to <max_mb_duration>15</max_mb_duration> . Problem persists. After 5 min and a few seconds I get an error. <133>1 2013-03-25T12:19:10+01:00 snomonemini SIP - - - SIP Tx udp:192.168.0.220:5060: INVITE sip:... ... <132>1 2013-03-25T12:19:17+01:00 snomonemini Dropping - - - Dropping HDLC byte Quote
Vodia PBX Posted March 25, 2013 Report Posted March 25, 2013 Yea, it was actually not the mailbox message duration, it was the inactivity timeout kicking in. If you don't press any key in the mailbox for five minutes, it hangs up. We fixed that now in the code, regardless from the message length duration setting. Next build will have it fixed properly. Quote
gifti Posted March 25, 2013 Author Report Posted March 25, 2013 Yea, it was actually not the mailbox message duration, it was the inactivity timeout kicking in. If you don't press any key in the mailbox for five minutes, it hangs up. We fixed that now in the code, regardless from the message length duration setting. Next build will have it fixed properly. That sounds good Quote
gifti Posted April 17, 2013 Author Report Posted April 17, 2013 Since 5.0.8 the problem is resolved ! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.