Tony Freestone Posted March 20, 2013 Report Share Posted March 20, 2013 We upgraded from 5.04 to 5.06 and following that our Polycom phones (IP430 and IP450) won't finish the boot/registration process. Of course this is the one time we didn't make a backup of the SnomOne directory. The system is running on CentOS64 5.0.6. Now post upgrade the Polycom IP430/450's stop after reaching the "processing configuration" boot step and pop a "config error 0x0" or "config error 0x20". In reading the release notes for 5.0.6 I see that phone provisioning was one of the areas modified. I did also note that the files being created in the /SnomOne/generated/xxx extension folder are different. One item of note was that the new "provisioning.cfg" file is generated empty, not sure if that is correct. So here are my questions - 1. Has anyone else seen this issue with SnomOne version 5.0.6 and Polycom phones, and if so were you able to resolve it? 2. Is there a way to downgrade and/or revert to version 5.04 if a backup of the working directory wasn't made prior to upgrading? Thanks in advance for your help! Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.