thomasesteve Posted April 5, 2013 Report Share Posted April 5, 2013 Good afternoon, I have a question. Our company use Snom Meeting Point and it looks working good. We notice that can'ut use dial tone when we call a center we ahve to make a choice. Example : We can call our company and we have a menu "Press 1 to access to..., Press 2 to access..., ...." and when we make a choice nothing happen, voice tell us that "Your choice is incorrect". Do you know what happened ? Do you already have this problem ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 5, 2013 Report Share Posted April 5, 2013 Is that problem only happening with the MeetingPoint? Does it work from other phones? What version are you using on the MeetingPoint? The special thing about the MeetingPoint is that is always operates in handsfree mode. That might result in problems with the sending of the DTMF tones. I remember that older versions had some bug in the DTMF area. Quote Link to comment Share on other sites More sharing options...
thomasesteve Posted April 5, 2013 Author Report Share Posted April 5, 2013 Is that problem only happening with the MeetingPoint? Does it work from other phones? What version are you using on the MeetingPoint? The special thing about the MeetingPoint is that is always operates in handsfree mode. That might result in problems with the sending of the DTMF tones. I remember that older versions had some bug in the DTMF area. Good afternoon, Our firmware is "snomMP-SIP 8.7.3.10 ". With Aastra phone it works good. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 5, 2013 Report Share Posted April 5, 2013 I would try firmware 8.7.3.19 or 8.4.35 (see http://wiki.snom.com/Firmware/V8/Download). Quote Link to comment Share on other sites More sharing options...
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