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New Features on 5.09


Vodia support
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Wow, Nice guys! Good job.

 

Very nice.

 

A great addition in the future would be click on another extension to call it.

 

Also down the track maybe 30 button keys that can be programmed in the extensions button profile.

 

Example say on an 870 button profile the user makes it 45 buttons the 1st 15 will appear on the handset and the 2nd 30 are just for the WAC.

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Very nice.

 

A great addition in the future would be click on another extension to call it.

 

We, are working on that thanks, Vodia Team

 

Also down the track maybe 30 button keys that can be programmed in the extensions button profile.

 

We are also considering this item as well, Vodia Team.

 

 

Example say on an 870 button profile the user makes it 45 buttons the 1st 15 will appear on the handset and the 2nd 30 are just for the WAC.

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  • 3 weeks later...

Ok, I have had a chance to use the GUI for call handling! Everything works good and is awesome except for two problems. When I drag the call to a unregistered voice mail the system calls the person I transferred to the voice mail back when they hang up and only gives the caller dead air and doesn't seem to connect it to an extension. The second thing is if the person I transferred hangs up in the middle of the transfer, the same thing happens.

 

I haven't been able to check this using a snom phone yet, only a grandstream so that could possibly be a problem. Maybe someone can test this in a snom phone environment. When the call is transferred, to the voicemail or a parking spot I get a busy signal on the headset.

 

Other than that, I love it!

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Ok, I have had a chance to use the GUI for call handling! Everything works good and is awesome except for two problems. When I drag the call to a unregistered voice mail the system calls the person I transferred to the voice mail back when they hang up and only gives the caller dead air and doesn't seem to connect it to an extension. The second thing is if the person I transferred hangs up in the middle of the transfer, the same thing happens.

 

I haven't been able to check this using a snom phone yet, only a grandstream so that could possibly be a problem. Maybe someone can test this in a snom phone environment. When the call is transferred, to the voicemail or a parking spot I get a busy signal on the headset.

 

Other than that, I love it!

 

Oh never mind, I think I figured out the problem. My customers voip provider, recalls the incoming number if the remote party hangs up and the PBX is still waiting for media. I bet the system is holding the leg open longer than the voip provider needs to redial. I can see 1 instance where this would be nice to redial customers but other than that its a lame feature on the providers part.

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