McFone Posted May 9, 2013 Report Share Posted May 9, 2013 Hi, since we have updated to snomone v5 we have a request time out after 30-32 sec for outbound calls The call is normal ringing and after this time we have a message request time out. How we can change this? thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 9, 2013 Report Share Posted May 9, 2013 Sounds like a problem with the routing of the ACK request. What service provider are you using? Does this service provider has a "session border controller"? If not, then you must operate the PBX on a public IP address. If you like, filter in the LOG for the IP address of the service provider and attach the SIP packets here; then we can take a look. Quote Link to comment Share on other sites More sharing options...
McFone Posted May 10, 2013 Author Report Share Posted May 10, 2013 Sounds like a problem with the routing of the ACK request. What service provider are you using? Does this service provider has a "session border controller"? If not, then you must operate the PBX on a public IP address. If you like, filter in the LOG for the IP address of the service provider and attach the SIP packets here; then we can take a look. send a wireshark trace via PM thanks Quote Link to comment Share on other sites More sharing options...
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