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dialog-info and pbxnsip


Brian Snipes
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I am looking at sip server software that will work with our existing SNOM 370 phones and have seen at least one thread that mentions that the dialog-info settings on the phone work. If my understanding of this is correct, if I set a right-side button to monitor an extension, when that extension receives a call the actual call info will display on my screen show who the call is to and from. Then I can press that blinking button and 'steal' the call to my phone. Is that correct?

 

Thanks,

Brian

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I am looking at sip server software that will work with our existing SNOM 370 phones and have seen at least one thread that mentions that the dialog-info settings on the phone work. If my understanding of this is correct, if I set a right-side button to monitor an extension, when that extension receives a call the actual call info will display on my screen show who the call is to and from. Then I can press that blinking button and 'steal' the call to my phone. Is that correct?

 

Thanks,

Brian

 

Yes, stealing calls is possible. If you want to avoid this, just use the speed dial mode in the buttons select box on the PBX (see http://wiki.pbxnsip.com/index.php/Assigning_Buttons). Then you will just monitor the extension status - if you press it you will dial it (that's why it is called speed dial). This is the original BLF idea.

 

And there is always the dialog permission. With this setting you can also control the access rights to information about calls on the respective extension.

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Yes, stealing calls is possible. If you want to avoid this, just use the speed dial mode in the buttons select box on the PBX (see http://wiki.pbxnsip.com/index.php/Assigning_Buttons). Then you will just monitor the extension status - if you press it you will dial it (that's why it is called speed dial). This is the original BLF idea.

 

And there is always the dialog permission. With this setting you can also control the access rights to information about calls on the respective extension.

 

The main 2 things I need are the ability to see the call info from a secretary phone when the attorney gets a call and the ability for her to steal that call. On the dialog permission - are you saying it is possible to control what would be shown on the secretary's phone via some access rights settings in the gui per phone? If the attorney received a call, what would show up on the secretary's phone - extension it was to and from info?

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That page says:

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User agents may subscribe for the dialog state of any extension in the domain. The dialog state is typically used to control a LED on a hard phone, or list the ongoing call on a soft phone display. By default, there is no restriction on who may subscribe to which account.

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It doesn't say that the pbxnsip can provide the dialog state info of a call to another phone except the destination unless it is a softphone but from what I have read in the forums it is possible. Does anyone have Snom's seeing the status of another phone ( on the display and not just the line light on a button )?

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