Brian Snipes Posted February 27, 2008 Report Share Posted February 27, 2008 I am looking at sip server software that will work with our existing SNOM 370 phones and have seen at least one thread that mentions that the dialog-info settings on the phone work. If my understanding of this is correct, if I set a right-side button to monitor an extension, when that extension receives a call the actual call info will display on my screen show who the call is to and from. Then I can press that blinking button and 'steal' the call to my phone. Is that correct? Thanks, Brian Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 27, 2008 Report Share Posted February 27, 2008 I am looking at sip server software that will work with our existing SNOM 370 phones and have seen at least one thread that mentions that the dialog-info settings on the phone work. If my understanding of this is correct, if I set a right-side button to monitor an extension, when that extension receives a call the actual call info will display on my screen show who the call is to and from. Then I can press that blinking button and 'steal' the call to my phone. Is that correct? Thanks, Brian Yes, stealing calls is possible. If you want to avoid this, just use the speed dial mode in the buttons select box on the PBX (see http://wiki.pbxnsip.com/index.php/Assigning_Buttons). Then you will just monitor the extension status - if you press it you will dial it (that's why it is called speed dial). This is the original BLF idea. And there is always the dialog permission. With this setting you can also control the access rights to information about calls on the respective extension. Quote Link to comment Share on other sites More sharing options...
Brian Snipes Posted February 28, 2008 Author Report Share Posted February 28, 2008 Yes, stealing calls is possible. If you want to avoid this, just use the speed dial mode in the buttons select box on the PBX (see http://wiki.pbxnsip.com/index.php/Assigning_Buttons). Then you will just monitor the extension status - if you press it you will dial it (that's why it is called speed dial). This is the original BLF idea. And there is always the dialog permission. With this setting you can also control the access rights to information about calls on the respective extension. The main 2 things I need are the ability to see the call info from a secretary phone when the attorney gets a call and the ability for her to steal that call. On the dialog permission - are you saying it is possible to control what would be shown on the secretary's phone via some access rights settings in the gui per phone? If the attorney received a call, what would show up on the secretary's phone - extension it was to and from info? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 29, 2008 Report Share Posted February 29, 2008 Yes, check out http://wiki.pbxnsip.com/index.php/Dialog_Permissions. Quote Link to comment Share on other sites More sharing options...
Brian Snipes Posted March 3, 2008 Author Report Share Posted March 3, 2008 Yes, check out http://wiki.pbxnsip.com/index.php/Dialog_Permissions. That page says: ----- User agents may subscribe for the dialog state of any extension in the domain. The dialog state is typically used to control a LED on a hard phone, or list the ongoing call on a soft phone display. By default, there is no restriction on who may subscribe to which account. ----- It doesn't say that the pbxnsip can provide the dialog state info of a call to another phone except the destination unless it is a softphone but from what I have read in the forums it is possible. Does anyone have Snom's seeing the status of another phone ( on the display and not just the line light on a button )? Quote Link to comment Share on other sites More sharing options...
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