Azylog Posted August 12, 2013 Report Share Posted August 12, 2013 Hello, To make short : is there a way to advertise (different ringtone would be fine) which DID is called is case of multiple DID on one extension ? We have a secretary that must say different greetings depending on the company called ... Thanks, Julien Escario Quote Link to comment Share on other sites More sharing options...
Vodia support Posted August 13, 2013 Report Share Posted August 13, 2013 The hunt group would be perfect for your scenario, There you can set the name of the company, in the From Header setting, if she were part of many different HG then you can specify the DID and the company name for each and she can answer each call accordingly, you can also control the ringtone when each HG is called as well. This article should explain some of the HG feature. http://wiki.snomone.com/index.php?title=Hunt_Group_Behavior Quote Link to comment Share on other sites More sharing options...
Azylog Posted August 19, 2013 Author Report Share Posted August 19, 2013 Great ! I just tried a few minutes ago and that's exactly the way to do it. And best : I can also use the 'normal' behavior of hunt groups and have more accounts registered dynamically in the group ! Thanks ! Julien Escario Quote Link to comment Share on other sites More sharing options...
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