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Which DID is called ?


Azylog
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Hello,

To make short : is there a way to advertise (different ringtone would be fine) which DID is called is case of multiple DID on one extension ?

 

We have a secretary that must say different greetings depending on the company called ...

 

Thanks,

Julien Escario

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The hunt group would be perfect for your scenario, There you can set the name of the company, in the From Header setting, if she were part of many different HG then you can specify the DID and the company name for each and she can answer each call accordingly, you can also control the ringtone when each HG is called as well.

 

This article should explain some of the HG feature.

 

http://wiki.snomone.com/index.php?title=Hunt_Group_Behavior

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