Randall Garner Posted September 5, 2013 Report Share Posted September 5, 2013 We are noticing about a 3 second delay on intermittant inbound calls. We started logging the calls and reported the issue to our SIP Trunk provider. Our Trunk provider, WideOpenWest (WOW) has ran an advanced trace on the calls we experienced the delay and told me the following - "The SNOM SIP device introduces a delay of 100ms between consecutive packets when answering the call, without changing the SSRC, and thereby confuses our DSPs." I've hear our provider refer to their SIP technology as MetaSwitch, but I'm not positive. We are currently on version 220.127.116.110 Epsilon Geminids (Win64) Our main number goes to a Hunt Group with seven extension all in Stage 1 and Duration set to 15, with the final option going to an Auto Attendant. Any advise on where to go from here? Thanks, Randall Quote Link to comment Share on other sites More sharing options...
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