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Call Drop After IVR Greeting


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I have an issue where the call drops after the the option is pressed on the IVR. In other words, the call is connected. They hear the IVR menu greeting, They press an option, 3 in this case, Extensoin picks up but hears nothing. The pcap shows that the calling party was still on the call. I can hear the calling party say "hello?" 10 seconds after the call is answered. No audio from the internal extensions side.


I know there is not much to go on here. What other info should I get? Anyone have a direction to point me in? The call flow looks good. The RTP is in the correct port range. Im really at a loss here...


Running Version: 5.0.10 (CentOS64)


Thanks in advance!



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