sudo Posted September 27, 2013 Report Share Posted September 27, 2013 I have an issue where the call drops after the the option is pressed on the IVR. In other words, the call is connected. They hear the IVR menu greeting, They press an option, 3 in this case, Extensoin picks up but hears nothing. The pcap shows that the calling party was still on the call. I can hear the calling party say "hello?" 10 seconds after the call is answered. No audio from the internal extensions side. I know there is not much to go on here. What other info should I get? Anyone have a direction to point me in? The call flow looks good. The RTP is in the correct port range. Im really at a loss here... Running Version: 5.0.10 (CentOS64) Thanks in advance! Sudo Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 28, 2013 Report Share Posted September 28, 2013 You mean IVR node? If you have a PCAP, is it unencrypted? If that is so, try to play back the audio stream. This way we can exclude that the phone has a problem. Quote Link to comment Share on other sites More sharing options...
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