Direct Dial Ext. From AA Not Going To Voicemail

[sudo]

Ive got an issue on an AA,

 

There is an option to dial the extension directly. This works fine. It rings the ext and they can answer it. The issue is if the call is not answered, it does not go to voicemail, it just drops.

 

This is happening on multiple extensions so I do not think its related to the ext settings, but the AA settings.

 

The 'Extension Input' under the Behavior setting on the AA are set to "When Extension matches'. Im not seeing any other settings that says what to do when voicemail is reached.

 

Any words of wisdom oh lords of the VoIP ;-)

 

~Sudo

[Vodia PBX]

Just tried that one, works for me... 5.1.2+. Anything special about the extension? Mailbox disabled? Anything in the log?

[sudo]

If she is called directly, either internally or by DID it goes to voicemail. Just not when called through the AA.

 

I believe I sent you the logs in a PM with a call example. This was with all logs on 9.

 

Mailbox is enabled with default settings.

 

[sudo]

The issue was the timeout setting on the AA. It was set to 20 seconds. Modified it to 60 and it hits voicemail now.

 

Thanks snom ONE!